Melissa Anne Evangelista
Summary
Friendly individual with a positive and professional attitude looking for a good fit
Overview
8
8
years of professional experience
Work History
Office Coordinator
NY Brite Inc.
11.2018 - Current
- Communicated and offered advice or suggested services to customers via email and phone throughout the day, paying attention to special needs or wants
- Collected customer feedback and made suggestions to management and team to improve service
- Contacted insurance brokers to provide appropriate certificates of insurance for jobs
- Scheduled appointments and coordinated meetings with clients
- Communicated with field employees by giving instructions, answering questions, and helping resolve any issues
Medical Receptionist
Manhattan Wellness Group
04.2018 - 10.2018
- Greeted each patient pleasantly and informed appropriate medical professionals of patients arrival
- Answered and screened all incoming calls and emails, relaying messages to appropriate personnel
- Scheduled, rescheduled and cancelled appointments for patients
- Adhered to strict HIPAA guidelines at all times
- Documented and organized patient medical information and checked insurance benefit details
Team Leader
The PokéSpot
04.2017 - 04.2018
- Trained new crew members on proper use of equipment, food handling, and portion sizing
- Operated POS system and register
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Maintained up-to-date knowledge of product and service changes
Dietary Aide
Mt Ogden Health and Rehabilitation Center
10.2015 - 05.2016
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Executed daily production lists and goals
- Prepared food trays for both general and therapeutic diets for over 70 individuals each meal
- Stocked, organized, and cleaned kitchen area and cooking utensils
Education
High School Diploma -
Roy High School
2150 W 4800 S, Roy, UT 840672016
Skills
- Handling inbound and outbound calls and emails
- Complaint resolution and service recommendation
- POS and cash handling
- Data Entry
- Problem-solving skills
- Dispatch support and scheduling
- Office Administration
- Schedule Coordination
Timeline
Office Coordinator
NY Brite Inc.
11.2018 - Current
Medical Receptionist
Manhattan Wellness Group
04.2018 - 10.2018
Team Leader
The PokéSpot
04.2017 - 04.2018
Dietary Aide
Mt Ogden Health and Rehabilitation Center
10.2015 - 05.2016
High School Diploma -
Roy High School