Melissa F. England

Leesburg,VA

Summary

Ms. England has more than 25 years of experience in contract administration, regulatory compliance, contract legal issues, proposal preparation, strategic competitive pricing, negotiations and risk assessment; in-depth knowledge of marketing, business development and customer relations. Areas of expertise include continuous process improvement, corporate and departmental restructuring, strategic planning for issue resolution and operations improvement. Her comprehensive experience has allowed her to develop strong team building and problem solving skills with a proven ability to work and communicate effectively for optimum results.

Overview

years of professional experience

Work History

Operations Administrator

Northrop Grumman Defense Systems, Defense Systems

McLean, VA

01.2019 - Current

Manage all aspects of One Time Delivery for the sector including conducting analysis of MOCAS data and preparation of DCMA and leadership presentations
Provide training and support of Wide Area Work Flow receiving report system and all areas of contract delivery requirements
Responsible for all of the DS sector cage codes including updates, creation of new cage codes and working with Security to maintain facility cage codes
Collaborate with other NG sectors as a member of the Corporate Cage Code Improvement Process team
Work with critical deadlines, prioritizing time to meet expectations and adapting to frequent changes in customer and company leadership’s priorities and schedules
Provided data critical to strategic decisions made by executive management which included several sector/company realignments, government shutdown and government sequestration
Work closely with leadership to prepare and maintain the sector’s 90 Day look ahead report and liaison to Corporate for related reviews
Prepare concise email notification to ensure data calls are both effective and efficient, always gathering as much data from existing sources (SAP, CMS) prior to the request
Work with requestors to confirm that the data they receive will fit their requirements but not be more burdensome to the providers than necessary
Provide regular updates to all levels of leadership through written communications and Power Point presentations.

Operations Manager

Northrop Grumman Mission Systems

McLean, VA

01.2005 - 01.2019

Developed and introduced innovative methods for anticipating, identifying and correcting data analytic procedure and systems inefficiencies, resulting in a comprehensive redesign of the reporting process
Integral to process improvement, policy and procedure development, designing reporting formats and metrics, internal/external customer interface, cross-functional and cross-organizational coordination, matrix management
As the sector lead for contractual reporting and performance metrics, facilitate a team of division representatives in gathering and analyzing data in support of contracts operations, return on sales, profit and loss and other financial concerns
Built and maintained all of the sectors web portals and SharePoint sites including sites to gather and store all current and previous data calls
Demonstrate the sector’s compliance in both internal and external audits including DCAA, DCMA and ISO 9001 and all SOX related audits
Provided training and mentoring of contract administrators in the structuring and execution of contract proposals to avoid legal and financial issues and to maximize profitability
Responsible for the oversite of a wide variety of contract types including cost type, fixed price, Foreign Military Sales (FMS) and direct foreign commercial sales.

Contracts Administrator

Unisys Corporation

Reston, VA

01.2002 - 01.2005

DCAA/DCMA liaison for financial audits including TINA, incurred cost, and demonstrating government the company’s compliance related policies and procedures as it relates to its systems and practices
As a member of the capture team, lead the proposal team formulating proposals and documentation, labor analysis and pricing, validation of customer requirements, teaming agreements and strategic capture planning
Strategic pricing and contract administration experience includes GSA Indefinite Delivery/Indefinite Quantity (ID/IQ), Firm Fixed Price, Firm Fixed Price Level of Effort, Time and Material and all Cost type contracts
Acted as liaison between the company and government agencies during audits, ensuring understanding of financial data, methodology and applicability under appropriate regulations
Strategically restructured and expanded department operations to include price to win, competitive analysis, pricing strategy, and risk level assessment and worked with partners and program manager to submit bids that were competitive and profitable
Directly impacted labor cost components by tracking, trending, and recommending the lowest/best service cost options
Identify Customer service level obstacles and recommend cost effective alternatives
Develop small business strategy and provided support to ensure socio economic requirements are met
Assisted in the preparation of teaming agreements for both large and small businesses.

Business Development Marketing Manager, Administrator

SAFRAN Aerospace, Formerly

Sterling, VA

01.1998 - 01.2002

Effectively managed a strong sales team of five Marketing Managers by developing strategies for the members to operate efficiently and motivating team members to surpass both short- and long-term sales targets for commercial sales in the United States and International markets
Ensured employee engagement through hiring and retaining top talent, effective communications, setting expectations, and monitoring accountability
Our sales team was responsible for the complete contract cycle which included proposal preparations, negotiations and administration of federal and commercial contracts
Lead the negotiation and administration of various contract types both domestic and international
Increased company’s visibility by promoting positive public relations image via press releases and trade show presence
Organized the global presence of SAFRAN, at trade shows and conferences throughout the United States and Canada
Exclusively managed US presentation efforts at events including The Airbus Symposium in 2000 and the Paris Air Show 2001
Hired and managed subcontractors in all facets of trade show production
Managed corporate aircraft maintenance repair and overhaul contracts and commercial contracts including Northwest Airlines and United Parcel Service
Directly responsible for direct sales to the customer, proposal preparation, contract negotiation and closure for the company’s largest business segment
Supported the company risk management objectives by playing an active role in the review of solicitation documents for ambiguities, performance dependencies and general acceptability of terms and conditions
Built and maintained positive client relationships based on responsive flexible approach and comprehensive needs assessment
Created and implemented innovative cost saving strategies that increased margins ~ 5% year-over-year; exceeded all financial targets with high level of forecasting accuracy.

Education

Bachelor of Science - Business Management

Master’s - undefined

Certificate in Procurement - Contract

Management Certified Paralegal - undefined

Skills

Proficiencies include:
FAR/DFAR Subject Matter Expert
Microsoft Excel, PowerPoint, Word and Access
Business Correspondence

Performance Monitoring and Evaluation
Program Optimization
Administrative Management

Additional Information

Clearance , Active Top Secret - SCI Eligible

Timeline