Melissa Grace Mendoza
Elgin,IL
Summary
Developed strong organizational and multitasking skills in fast-paced food service environment. Demonstrated ability to handle high-pressure situations and maintain high standards of service. Seeking to transition into new field where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
Work History
Food Service Specialist (Busser)
Royal Fox Country Club
07.2023 - 08.2023
- Oversaw catering events, ensuring seamless execution of aspects from setup to cleanup.
- Conducted regular equipment maintenance checks, prolonging the lifespan of vital appliances within the facility.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
Front of House Associate
Chick-fil-A
01.2021 - 06.2021
- Remembered, recited and promoted variety of menu items.
- Streamlined order-taking process for increased efficiency in food delivery to guests.
- Conducted thorough walkthroughs before each shift opening/closing routines assuring that all tasks were completed effectively.
- Developed strong rapport with returning guests, fostering loyalty and repeat business.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
Benet Academy
Lisle, IL05-2023
Skills
- Customer service and assistance
- Cleaning and sanitizing
- Food safety
- Point of sale systems
- Problem-solving
- Time management proficiency
- Positive attitude
- Strong work ethic
- Team oriented
Languages
Spanish
Native or Bilingual
German
Professional Working
Timeline
Food Service Specialist (Busser)
Royal Fox Country Club
07.2023 - 08.2023
Front of House Associate
Chick-fil-A
01.2021 - 06.2021
High School Diploma -
Benet Academy
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