Meljhun rubina
Ewa Beach,HI
Summary
Skilled Technical Service Representative with a strong focus on technical troubleshooting, remote diagnosis, and customer support. Proven ability to quickly resolve issues, ensuring high levels of customer satisfaction.
Overview
23
23
years of professional experience
Work History
Technical Service Representative
Customer Engineering Services
Winter Park, Colorado
10.2016 - 09.2026
- Provided technical support to clients via phone and email, ensuring timely resolution and effective communication.
- Diagnosed and resolved technical issues to enhance user experience with company systems and tools.
- Responded promptly to customer inquiries and requests for assistance.
- Addressed product-related inquiries, contributing to overall customer satisfaction and retention.
Service Technician
Fujifilm USA
Valhalla, New York
09.2011 - 10.2016
- Diagnosed and repaired imaging equipment to enhance performance and reliability.
- Performed onsite repairs of equipment at customer locations, achieving prompt resolution of issues.
- Conducted routine maintenance on various Fujifilm products to ensure optimal functionality.
- Implemented preventive measures to reduce equipment downtime during servicing tasks.
- Repaired faulty components, including motors, pumps, valves, and switches.
- Troubleshot electrical circuits using schematics and diagrams for accurate diagnostics.
- Installed new systems per manufacturer specifications, ensuring adherence to compliance standards.
- Assisted with installation projects at both residential and commercial sites.
- Assisted with installation projects across residential and commercial sites.
- Installed new components or replaced defective parts to restore functionality.
- Applied lubrication to mechanical parts to ensure smooth operation. with lubrication to achieve smooth and regular functionality.
- Performed yearly and preventive maintenance on vehicles to ensure reliability. to keep vehicles in good working condition.
Technician
AMS Hawaii
Honolulu, Hawaii
09.2006 - 07.2010
- Operated and maintained equipment to enhance service delivery.
- Assisted in troubleshooting technical issues and performing repairs.
- Replaced defective components to restore optimal equipment functionality.
- Performed repairs following manufacturer specifications to maintain equipment standards.
- Utilized various hand tools including soldering irons, screwdrivers, and pliers for maintenance tasks.
- Reviewed technical manuals to uphold product operation and maintenance requirements.
- Tested and calibrated instruments to ensure data accuracy and reliability.
- Conducted tests on machinery to verify functionality. on repaired machinery to verify proper functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Installed new appliances, wiring and machinery in homes with defective equipment.
Loader and Unloader
UPS
Phoenix, Arizona
09.2004 - 07.2006
- Loaded packages onto delivery trucks while adhering to established safety protocols.
- Unloaded products from incoming transports to ensure timely distribution.
- Utilized manual and equipment methods to unload materials, supporting team workload demands.
- Sorted and organized packages to streamline delivery processing.
Cook
Pizza Hut
Honolulu, Hawaii
07.2003 - 07.2004
- Prepared menu items according to standardized recipes and company standards.
- Ensured cleanliness of kitchen workstations through regular sweeping, mopping, and washing surfaces to uphold hygiene standards.
- Coordinated with team members for efficient meal service during peak hours, which enhanced customer satisfaction.
- Operated ovens, fryers, and mixers safely to maintain equipment integrity and support smooth kitchen operations.
- Chopped, diced, and sliced vegetables and fruits in preparation for rush periods.
- Ensured safe operation of food prep equipment to uphold safety procedures.
- Carried pans and trays of food efficiently between workstations, the stove, and the refrigerator.
- Performed chopping, dicing, and slicing of vegetables and fruits to ensure timely preparation for busy service periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Education
Associate of Science - Computer And Information Sciences
Hi-tech
Phoenix, AZ05-2005
Skills
- Technical troubleshooting
- System diagnostics
- Equipment maintenance
- Software installation
- Onsite troubleshooting
- Remote diagnostics
- Remote assistance
- Technical assistance
- Customer support
- Problem solving
- Product knowledge
Timeline
Technical Service Representative
Customer Engineering Services
10.2016 - 09.2026
Service Technician
Fujifilm USA
09.2011 - 10.2016
Technician
AMS Hawaii
09.2006 - 07.2010
Loader and Unloader
UPS
09.2004 - 07.2006
Cook
Pizza Hut
07.2003 - 07.2004
Associate of Science - Computer And Information Sciences
Hi-tech