Melkemaryam Yimer

Billing

Payrol

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Experience

1. Professional Secretary with over 8 years of experience managing daily administrative support tasks and operations Derba- Midroc
Cement Factory Head office in Addis Ababa, Ethiopia. Well-organized, quick learner committed to delivering high-quality results.
Adaptable and versatile worker providing excellent customer service within dynamic environments. Systemic Administrative
Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various
clerical tasks and offering staff support responsible, punctual and productive professional when working with little to no
supervision. Outgoing and friendly receptionist delivering customer service and administrative excellence. Including clerical
support and public interactions. Excels in calendar management scheduling data-entry and database administration. Organized
and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast paced
environments. Offering keen attention to detail and strong decision making skills to manage multiple concurrent tasks Self-
motivated work ethic to perform effectively in independent or team environments Enthusiastic Administrative Assistant with
expertise in antedating professional needs and proactively identifying and resolving problems. Bringing proven to promote
organization and availability through effective schedule development Excellent customer service and conflict

management skills. Prepared flawless emails and technical memorandums upon direction of immediate supervisor.

Skills
● Office Administration
● Appointment Scheduling
● Database Maintenance
● Keyboarding Skills
● Report Writing
● Good communication, customer service and
relationship-building skills
● Team working skills
● Flexibility
● The ability to use standard software packages (e.g.
Microsoft office.