Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mellisa Rathbun

Joliet,IL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

1
1
Certification
28
28
years of professional experience

Work History

Shift Leader

Thorntons Gas Station
New Lenox, Illinois
09.2023 - Current
  • Supervised team members during shifts to ensure efficient operations.
  • Managed inventory levels to maintain stock availability and reduce waste.
  • Trained new employees on safety procedures and customer service standards.
  • Assisted customers with inquiries and resolved issues promptly.

CNA/Home-health

Private Duty
Joliet, IL
01.2013 - Current
  • Assisted clients with daily living activities and personal hygiene.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Provided companionship and emotional support to clients and their families.

Unit Manager

St. Mary’s Hospital
Kankakee, Illinois
07.2010 - 11.2013
  • Supervised nursing staff to ensure high-quality patient care in fast-paced environment.
  • Coordinated unit operations and maintained compliance with hospital policies and regulations.
  • Facilitated staff training sessions to enhance skills and knowledge in patient management.

Unit Coordinator

Provena Villa Franciscan
Joliet, Illinois
04.1998 - 06.2010
  • Coordinated patient care activities among nursing and support staff.
  • Managed scheduling for clinical staff and patient appointments.
  • Oversaw documentation processes to maintain accurate patient records.

Education

General Education Diploma
Joliet, Illinois

Skills

  • Inventory management
  • Staff training
  • Customer service
  • Shift supervision

Certification

  • Certified Nursing Assistant 2001

References

References available upon request.

Timeline

Shift Leader

Thorntons Gas Station
09.2023 - Current

CNA/Home-health

Private Duty
01.2013 - Current

Unit Manager

St. Mary’s Hospital
07.2010 - 11.2013

Unit Coordinator

Provena Villa Franciscan
04.1998 - 06.2010

General Education Diploma
Mellisa Rathbun