Mellissa Baker
Youngstown,OH
Summary
Dynamic and goal-oriented professional with a proven track record in inventory control and guest relations, honed across roles at Dillard's Department Store and other notable companies. Excels in maintaining high cleanliness standards and providing exceptional customer service. Skilled in strategic planning and fostering positive customer relationships, ensuring a professional and outgoing demeanor that drives repeat business.
Outgoing personality, Open to changes, challenges, and striving to reach goals daily. Has a wide variety of skills sets accommodating for most settings.
Overview
24
24
years of professional experience
Work History
Sales Associate
Dillards Department Store
Niles, OH
11.2014 - 06.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Assembler
Fairhaven Industries
Niles , Ohio
07.2013 - 11.2014
- Assembled components of a variety of products, adhering to production specifications.
- Bolted, screwed, clipped, cemented, and fastened parts together by hand or using appropriate tools.
- Frequently worked at the bench as a member of the assembly group.
Sales Associate
Fashion Bug
Liberty , Ohio
08.2003 - 01.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
Kitchen Assistant
Scope Adult Center
Warren, OH
01.2000 - 08.2003
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
- Restocked items as needed throughout the day in order to maintain sufficient levels.
- Greeted guests and provided menus.
- Served meals in a timely manner according to established guidelines.
Education
High School Diploma -
Liberty High School
Youngstown, OH05-1998
Skills
- Inventory Control
- Professional Demeanor
- Cleaning techniques
- Dining area maintenance
- Guest Relations
- Strategic Planning
- Goal-Oriented
- Positive and professional
- Outgoing Personality
Affiliations
- Works well in structured environments.
- Enjoys talking to people, educating about clothing items and arts and crafts, and cleaning and organizing stocked areas.
- Prefers to keep self moving while at work and home in order to accomplish daily tasks and goals.
- Enjoys to help train, teach, and educate others.
Languages
English
Professional
Accomplishments
- Multiple Art show awards
References
References available upon request.
Timeline
Sales Associate
Dillards Department Store
11.2014 - 06.2024
Assembler
Fairhaven Industries
07.2013 - 11.2014
Sales Associate
Fashion Bug
08.2003 - 01.2013
Kitchen Assistant
Scope Adult Center
01.2000 - 08.2003
High School Diploma -
Liberty High School
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