Melody Brenchley
Las Cruces,NM
Summary
I am a creative thinker passionate about collaborating with others and building strong relationships with those around me. With extensive experience in customer service and person-to-person relations. I am eager to tackle new challenges and contribute to your team's success.
Overview
1
1
Language
5
5
years of professional experience
Work History
Training Liaison
Evershine Care LLC
Las Cruces, NM
02.2026 - Current
- Created and implemented training programs for staff, improving knowledge of client care and company protocols.
- Streamlined and organized reporting processes.
- Coordinated multiple projects simultaneously, ensuring timely completion.
- Collaborated closely with department heads to identify areas more staff training may be needed.
- Acted as the link between upper management and staff members, promoting positive working relationships built on trust.
Activity Coordinator
Evershine Care
Las Cruces
03.2024 - Current
- Evaluated program effectiveness through regular feedback sessions with clients.
- Formed strong connections with clients to learn their interests and skills in order to build a customized activity plan that works for everyone.
- Take clients to and from appointments and activities.
- Managed budgets and resources efficiently, enabling high-quality events without exceeding allocated funds.
- Assist with taking clients to and from appointments and activities.
- Assist the social work team using Therap to ensure all clients' information is up to date.
Photographer
Bell Photographers
Ogden, UT
11.2021 - 08.2024
- Efficiently capture team and individual photos of children from ages 3-17 years old.
- Answer parents and guardian questions and facilitate photo purchases.
- Operate within a team setting to uphold photo quality standards.
- Effectively oversee the organization of paperwork.
- Quickly set up and take down camera equipment including, lights, tripods, cameras, tables, and generators.
Activity Assistant
Genesis HealthCare - Village At Northrise
Las Cruces, NM
12.2023 - 03.2024
- Manage activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Create meaningful and trustworthy relationships with residents to ensure their comfortability in coming to activities.
- Create program effectiveness through collecting regular feedback from residents, leading to continuous improvement efforts.
- Plan resident outings and special events to mark holidays and celebrate special occasions.
- Manage budgets effectively to ensure adequate resources were allocated for all planned activities and events.
Sleep Expert
Mattress Firm
Ogden, UT
04.2023 - 09.2023
- Find sleep systems tailored to every customer's needs through asking thorough questions about their personal sleep needs.
- Sell high volumes of merchandise while keeping within specific margins.
- Maintain the store's cleanliness and organization.
- Collaborate with neighboring stores to promote and market outlet merchandise.
- Address customer concerns and provide effective resolutions.
Beauty Advisor
Sephora
Ogden, UT,
11.2021 - 08.2022
- Recommend products to customer based on their personal needs, style, skin type, and budget.
- Clean and stock the store regularly.
- Work with a team to ensure store goals are met.
- Maintained up-to-date knowledge of new makeup techniques and trends.
- Create a comfortable relationship with customers.
- Used in-store system to locate inventory and place orders for customers.
Education
High School Diploma -
Fremont High School
Plain City, UT05-2021
Skills
- Customer Service
- Spanish Speaking
- Sales Experience
- Interpersonal skills
- Creative Mindset
- Photography
- Adobe Photoshop
- Graphic Design
- Photo Editing
Languages
Spanish
Timeline
Training Liaison
Evershine Care LLC
02.2026 - Current
Activity Coordinator
Evershine Care
03.2024 - Current
Activity Assistant
Genesis HealthCare - Village At Northrise
12.2023 - 03.2024
Sleep Expert
Mattress Firm
04.2023 - 09.2023
Photographer
Bell Photographers
11.2021 - 08.2024
Beauty Advisor
Sephora
11.2021 - 08.2022
High School Diploma -
Fremont High School