Melody Camut
Venice
Summary
Accomplished Executive Administrative Assistant and Operations Specialist with a proven track record at Field Squared Inc and XtreamInternet Inc. Excelled in customer service and office management, enhancing operational efficiency and customer satisfaction. Spearheaded marketing campaigns and streamlined benefits enrollment, demonstrating exceptional organizational and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Executive Administrative Assistant
Field Squared Inc
04.2023 - Current
- Collaborate on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Serve as a liaison between customers and technical support/developers
- Execute payroll (Gusto) and ensure accurate disbursement of funds to 401K, benefits etc
- Assist new employees in enrolling in benefit programs as well as existing employees during open enrollment. Review benefit program options and help select plans
- Draft correspondence to customers relating to software releases, past due bills and service issues
Operations Specialist
XtreamInternet Inc
09.2018 - 04.2023
- Handled calls from potential new customers answering questions on plans, pricing, and technology, recorded information and scheduled site visits
- Resolved simple technical issues, scheduled service calls as needed, and processed payments.
- Designed marketing campaigns for direct mail and social media and identified areas to target.
- Researched and chose benefit plans and assisted employees with enrollment.
- Effectively managed hiring process from interviews to onboarding.
- Researched grant opportunities and assisted in completing applications.
Education
Master of Science - Exercise Physiology
Florida State University
Tallahassee, FL06-1999
Bachelor of Science - Exercise Physiology
Baldwin Wallace College
Berea, OH06-1997
Skills
- Customer service
- Office management
- File management
- Administrative support
- Customer Service-oriented
- Phone etiquette
Timeline
Executive Administrative Assistant
Field Squared Inc
04.2023 - Current
Operations Specialist
XtreamInternet Inc
09.2018 - 04.2023
Master of Science - Exercise Physiology
Florida State University
Bachelor of Science - Exercise Physiology
Baldwin Wallace College
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