Melody Cooper

Longview,WA

Summary

Dynamic and detail-oriented professional with a proven track record at Jerry Debriae Logging, excelling in data entry and customer service. Adept at enhancing operational efficiency and maintaining organization under pressure, consistently achieving high standards in fast-paced environments. Recognized for exceptional multitasking abilities and a positive attitude, ensuring seamless operations and client satisfaction.

Overview

Over 30 years waitressing experience. Over 5 years manager exper

Work History

Office Assistant

Jerry Debriae Logging

01.2023 - 01.2025

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Managed incoming mail, phone calls, and visitor inquiries to ensure seamless operations.
Enhanced operational speed in documentation processes by maintaining flawless data entry standards and organized filing.

Waitress

Regeant

02.2021 - 01.2023

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Successfully managed several tables concurrently.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Maintained professionalism under pressure and high-demand periods.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Elevated client experience by addressing needs quickly and providing focused assistance.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Documented order details with precision.
Managed and maintained organized and accurate cash drawer.
Processed payments efficiently and accurately.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Ensured order efficiency and accuracy through effective communication with kitchen staff.
Used cash registers and credit card machines to cash out customers.
Collaborated with team members to consistently provide efficient service during peak hours.

Education

High School Diploma - Basic Studies

R.A.Long HighSchool, Longview, WA

06.1989

Skills

Customer service
Positive attitude
Time management
Data entry

Clerical support
Organization and time management
Multitasking Abilities

Timeline

Office Assistant - Jerry Debriae Logging

01.2023 - 01.2025

Waitress - Regeant

02.2021 - 01.2023

R.A.Long HighSchool - High School Diploma, Basic Studies