Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melody Frazier

San Marcos

Summary

Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Realtor

Orchard LLC
06.2024 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.

Patient Care Technician

Seton- Ascension
11.2023 - 09.2024
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Realtor

LPT Realty
01.2023 - 06.2024
  • Communicated with clients to understand property needs and preferences.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Wrote contracts to outline sales and purchases of properties.

Realtor

Real Broker, LLC
09.2020 - 01.2023
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Flight Attendant

SkyWest Airlines Inc.
05.2015 - 04.2023
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Reassured and comforted passengers in personable manner during turbulent flights and unavoidable delays.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures.
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Customer Service Representative

Seton Healthcare Family
12.2014 - 05.2015
  • Greet customer and schedule appointments for 4 spine surgeons, while answering phones for a high-volume speciality office
  • Coordinate benefits with health Insurance companies
  • Was a lesion between Veterans and Insurance providers, ensuring they got unwavering care in a timely manner.
  • Schedule and made reservations for Physician dinners with other physicians and provided an outline and any pertinent information needed for those meeting.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

Clinical Investigative Technician

MD Anderson Cancer Center
10.2010 - 11.2014

Collecting blood samples for research samples and storing and or shipping samples according to protocol


Assisting with bone marrow procedures


Delivering prostate samples



Phlebotomy Technician

Central Texas Blood And Tissue Center/We Are Blood
05.2006 - 10.2010

Collecting Whole blood/ Platelets via blood draw/ Apheresis


Training Phlebotomist on a mobile blood unit


Interviewing potential donors to determine eligibility


Handling reactions

Education

BSN - Nursing

WGU
San Antonio, TX

Real Estate

Aceable Agent
Austin, TX
08.2020

Certified Medical Assistant - Healthcare

National Institute of Technology
Austin, TX
2005

GED - undefined

University of Texas
Austin, TX
2005

Skills

  • Client Rapport and Retention
  • Strong Organizational skills
  • CRM tracking
  • Safety and compliance
  • Customer Service
  • Emergency Care

Certification

  • Texas Real Estate License

Timeline

Realtor

Orchard LLC
06.2024 - Current

Patient Care Technician

Seton- Ascension
11.2023 - 09.2024

Realtor

LPT Realty
01.2023 - 06.2024

Realtor

Real Broker, LLC
09.2020 - 01.2023

Flight Attendant

SkyWest Airlines Inc.
05.2015 - 04.2023

Customer Service Representative

Seton Healthcare Family
12.2014 - 05.2015

Clinical Investigative Technician

MD Anderson Cancer Center
10.2010 - 11.2014

Phlebotomy Technician

Central Texas Blood And Tissue Center/We Are Blood
05.2006 - 10.2010

BSN - Nursing

WGU

Real Estate

Aceable Agent

Certified Medical Assistant - Healthcare

National Institute of Technology

GED - undefined

University of Texas
Melody Frazier