Melody Fuller
Big Lake,MN
Summary
Driven professional with a proven track record in personal care and customer service, notably at Orion ISO. Excelled in fostering client wellness and achieving high customer satisfaction at Morrie's Buffalo Ford. Skilled in compassionate care and effective communication, consistently exceeding targets through problem-solving and care plan implementation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Orion,ISO
02.2007 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Barista
Caribou
06.2014 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Service Advisor
Morrie's Buffalo Ford
05.2000 - 02.2007
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Education
Bachelor of Science - Nursing
St Cloud State University
St. Cloud, MNBachelor of Science - Business- Entrepreneurship
Liberty University
Lynchburg, VA12.2024
Skills
- Grooming assistance
- Emotional Support
- Personal Hygiene Assistance
- Housekeeping tasks
- Compassionate Care
- Care plan implementation
- Verbal and written communication skills
- Problem-Solving
Accomplishments
Silver Medallion Award
Certification
- Certified Service Advisor, Ford
Timeline
Barista
Caribou
06.2014 - 07.2020
Personal Care Assistant
Orion,ISO
02.2007 - Current
Service Advisor
Morrie's Buffalo Ford
05.2000 - 02.2007
Bachelor of Science - Nursing
St Cloud State University
Bachelor of Science - Business- Entrepreneurship
Liberty University
- Certified Service Advisor, Ford
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