Melody H Tucker
Jamesville,NC
Summary
Birth Date 02-01-1960. Professionally qualified secretary and administrative assistant. Experience in management and dealing with the public. Medical records clerk, and medical transcriptionist with more than 20 years experience. I am a very organized individual and have good computer skills. I am well versed in the medical field with experience in private practice as well as medical facilities.
Overview
45
45
years of professional experience
Work History
Church Secretary/Bookkeeper
First Christian Church
Plymouth, NC
10.2025 - Current
Bookkeeper
Riverbank Building Supply
Williamston, NC
10.2022 - 09.2025
- Accounts Receivable
- Accounts Payable
- Took payments
- Called collections
- Wrote checks
- Answered Phone calls
- Filing
- Time cards, vacation schedules, and sick time
Assistant Office Manager
Inner Banks Family Medicine
Plymouth, NC
02.2016 - 09.2022
- Kindly greet patients or vendors upon arrival to clinic.
- Enter patient data into electronic health record (EHR) efficiently
- Maintain confidentiality of patients’ records
- Scheduling appointments and maintaining adequate spacing between patients to allow the provider sufficient time to provide adequate care to patients.
- Answering multi-line telephone
- Copying, faxing, and scanning records and documents.
- Use of credit card machine and ID/Insurance card scanner.
- Reviewing daily billing and coding transactions.
- Review of ICD-9 and ICD-10 coding procedures.
- Ordering office supplies and maintaining inventory of supplies.
- Balancing cash drawer daily.
- Making daily deposits after reconciliation of cash drawer.
- Maintaining daily log of patient total seen: scheduled and walk-ins, daily income: cash, checks, credit cards.
- Assisting with Office Personnel scheduling, time offs, coverage, etc.
- Pay Medical Office Bills
- Arrange cleaning staff
- Arrange for Emergency Maintenance Visits for building.
- Delegate responsibilities.
- Assess employee performance.
- Perform Data Entry and Processing
- Develop and implement office policies and procedures
- Formulate objectives and processes.
- Generate inventory records.
- Assisting Billing Specialist with Account Receivables (monthly statements, collections, etc.)
- Assisting with Payroll (figuring total hours worked by staff along with any overtime per week.)
- Assist Clinical Staff with inventory management and ordering supplies if needed.
Lab Technician
Cherry Farms Seed Co.
Columbia, NC
09.2008 - 02.2016
- Warehouse inventory management
- Handled trucking bill of lading, scheduled pickups
- Handled phone calls, multiple clerical duties
- Performed multiple types of tests on Soybean and Wheat seeds. Trained by Monsanto.
- Computer generated reports, filing, created spread sheets, used Excel and Microsoft Office, and Safety secretary
- UPS billing and invoicing
Direct Purchase Supervisor
Ace Hardware
Nags Head, NC
07.2007 - 09.2008
- Manage all outside purchasing, outside vendors.
- Create and organize orders, purchase orders.
- Organize paperwork and all inventories relating to outside vendors.
- Worked one on one with the public
Assistant Customer Service Manager
Food Lion
Columbia, NC
08.2006 - 06.2007
- Ran the front office, handled all the monies
- Supervised the cashiers
- Balanced daily transactions
Medical Records Director
Britthaven of the Outer Banks
Nags Head, NC
02.2006 - 08.2006
- Filed all medical records and charts.
- Minimal coding.
- Transcribed nursing home physical examinations.
- Prepared patient’s charts.
Medical Transcriptionist
Washington County Hospital
Plymouth, NC
10.2000 - 10.2004
- Transcribe all medical notes, history and physicals, discharge summaries, progress notes, radiology reports, operative reports, clinic notes (pulmonary, gastroenterology, podiatry).
- Prepare emergency room reports, attached all reports, and completed for billing.
- Filed all medical records and charts.
- Copied all records for subpoenas.
- Transcribed radiology notes daily.
Medical Transcriptionist/Medical Assistant
Treasure Coast Neurology Associates
Fort Pierce, FL
08.1996 - 10.2000
- Transcribed all office records.
- Interviewed patients, vital signs.
- Reviewed and filed patient charts. Filled patient medications, ordered tests and x-rays, etc.
Self Employed
Tucker’s Medical Transcription
Fort Pierce, FL
05.1995 - 08.1996
- I transcribed medical records for 9 accounts. Pulmonary, internal medicine, psychological, ophthalmology, and nursing home progress notes.
- I employed five other part-time transcriptionists to help with the accounts.
- 24-hour turn around service, pick-up and delivery service.
Medical Transcriptionist
Internal Medicine Consultants, Inc.
Fort Pierce, FL
01.1991 - 05.1995
- Transcribed all medical records for five doctors and three nursing homes.
- Filed all records and charts.
Medical Office Secretary
St. Lucie Otolaryngology Associates
Fort Pierce, FL
01.1989 - 01.1991
- Checked patients in and out.
- Filed medical records.
Medical Secretary
Melvin Wolkowsky, M.D. (deceased) Laura Wolkowsky (spouse)
Fort Pierce, FL
08.1981 - 05.1984
- Managed the front desk.
- Checked patients in and out.
- Filed all papers, reports, and charts.
- Answered phones, took monies, etc.
Medical Transcriptionist
Radiology Associates
Fort Pierce, FL
04.1981 - 08.1981
- Transcribed all x-ray reports.
Education
Medical Assistant - Business Management
Trevecca Nazarene University
Nashville, TN01-1980
Diploma - Medical/Business
Plymouth High School
Plymouth, NC06-1978
Skills
- Guest services
- Office administration
- Phone etiquette
- Scheduling appointments
- Document preparation
- Records management
- Calendar management
- Reports generation
- Meeting planning
- Supply management
- Events planning
- Budgeting and finance
- Report generation
- Business correspondence
- Fundraising support
- Bulletin preparation
- Supplies management
- Volunteer supervision
- Newsletter production
- Administrative policies and procedures
- First aid and CPR
Interests
Church Activities, grandchildren, and reading
Objective
Job Opportunity
Timeline
Church Secretary/Bookkeeper
First Christian Church
10.2025 - Current
Bookkeeper
Riverbank Building Supply
10.2022 - 09.2025
Assistant Office Manager
Inner Banks Family Medicine
02.2016 - 09.2022
Lab Technician
Cherry Farms Seed Co.
09.2008 - 02.2016
Direct Purchase Supervisor
Ace Hardware
07.2007 - 09.2008
Assistant Customer Service Manager
Food Lion
08.2006 - 06.2007
Medical Records Director
Britthaven of the Outer Banks
02.2006 - 08.2006
Medical Transcriptionist
Washington County Hospital
10.2000 - 10.2004
Medical Transcriptionist/Medical Assistant
Treasure Coast Neurology Associates
08.1996 - 10.2000
Self Employed
Tucker’s Medical Transcription
05.1995 - 08.1996
Medical Transcriptionist
Internal Medicine Consultants, Inc.
01.1991 - 05.1995
Medical Office Secretary
St. Lucie Otolaryngology Associates
01.1989 - 01.1991
Medical Secretary
Melvin Wolkowsky, M.D. (deceased) Laura Wolkowsky (spouse)
08.1981 - 05.1984
Medical Transcriptionist
Radiology Associates
04.1981 - 08.1981
Medical Assistant - Business Management
Trevecca Nazarene University
Diploma - Medical/Business
Plymouth High School