Melody Leal
Gulfport,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Administrative Assistant
Dexter Group
San Antonio, Texas
06.2023 - 01.2026
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Supported onboarding processes by preparing materials for new hires.
- Created reports and presentations using office software.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Drafted letters and reports for management staff.
- Created a positive first impression for visitors by greeting them warmly and answering their questions. in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Maintained current contact lists by recording changes in employee information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by management team.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the company.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Drove customer feedback to deliver information to management for corrective action.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Receptionist
Richard Silvas Law
San Antonio, Texas
07.2015 - 04.2023
- Greeted clients and visitors warmly upon arrival at the law office.
- Answered and directed incoming calls to appropriate attorneys or departments.
- Coordinated appointment scheduling for multiple attorneys, ensuring calendar accuracy and efficient use of time.
- Scheduled and confirmed appointments and meetings for the management team.
- Scheduled and confirmed appointments.
- Scheduled appointments for clients, customers, and other visitors.
- Organized reception area materials and tidied furniture to create welcoming environment for clients and visitors.
- Collaborated with legal staff to ensure smooth daily operations of the law firm.
- Supported special projects initiated by management.
- Prepared welcome packages for new hires.
- Monitored office supply inventory and ordered replacements to maintain operational readiness.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Compiled data from various sources into organized reports for management review.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Server
Joes Crab Shack
Houston, Texas
10.2014 - 06.2015
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided a friendly greeting to guests and provided menus.
- Prepared and served drinks according to standard recipes, ensuring consistency and quality.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Cleaned tables and chairs to prepare dining area for next customers.
Sever / Lead Host
Joe's Crab Shack
San Antonio, Texas
03.2010 - 07.2013
- Provided exceptional service to high volume of daily customers.
- Provided attentive service to guests in a fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service quality during peak hours.
- Took orders from customers accurately and in a timely manner.
- Processed customer orders accurately using point-of-sale systems for transactions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
GED -
Tom C. Clark
San Antonio, TXSkills
- Data reporting
- Invoice processing
- Event coordination
- Time management
- Team collaboration
- Problem-solving
- Communication skills
- Adaptable learning
- Professional communication
- Team player
- Problem-solving
- Team bonding
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Assistant
Dexter Group
06.2023 - 01.2026
Receptionist
Richard Silvas Law
07.2015 - 04.2023
Server
Joes Crab Shack
10.2014 - 06.2015
Sever / Lead Host
Joe's Crab Shack
03.2010 - 07.2013
GED -
Tom C. Clark