Melody Paul
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record at Rolex, excelling in customer service and team collaboration. Skilled in data analysis and conflict resolution, I have consistently enhanced client experiences and driven sales growth. My leadership fosters a positive work culture, ensuring high standards and long-term customer relationships.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Rolex
Scottsdale, Arizona
03.2019 - Current
- Delivered exceptional customer service to high-end clients, ensuring positive shopping experiences.
- Addressed inquiries and resolved concerns promptly with friendly, knowledgeable assistance.
- Tailored solutions to meet specific customer needs through active listening and engagement.
- Collaborated with team members to achieve store sales targets and enhance overall performance.
General Manager
Pandora Jewelry Store
Glendale , AZ
01.2014 - 03.2019
- Trained and mentored team members on product knowledge and customer service excellence.
- Analyzed sales data to identify trends and optimize promotional activities.
- Resolved customer complaints promptly, maintaining high service quality standards.
- Fostered positive work culture by promoting teamwork and open communication.
- Built and maintained long-term customer relationships through effective account management.
- Delivered exceptional client experiences by providing hands-on leadership to associates and managers.
Sales Advisor
Ben Bridge Jeweler
Spokane , WA
03.2012 - 01.2014
- Assisted customers in selecting jewelry and understanding product features.
- Provided exceptional customer service to ensure a positive shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales targets and goals.
Education
Bachelor of Science - Health Care Management
Arizona State University
Tempe, AZ01-2025
Skills
- Customer service
- Team collaboration
- Project management
- Data analysis
- Conflict resolution
References
References available upon request.
Timeline
Sales Advisor
Rolex
03.2019 - Current
General Manager
Pandora Jewelry Store
01.2014 - 03.2019
Sales Advisor
Ben Bridge Jeweler
03.2012 - 01.2014
Bachelor of Science - Health Care Management
Arizona State University
Similar Profiles
Alexandra KLEINAlexandra KLEIN
Chargée de relation client SAV at RolexChargée de relation client SAV at Rolex
Fátima Gomes RitaFátima Gomes Rita
Opératrice polyvalente de production at RolexOpératrice polyvalente de production at Rolex
Constantin-Marian OgaruConstantin-Marian Ogaru
Opérateur en horlogerie at RolexOpérateur en horlogerie at Rolex
Raul RodriguezRaul Rodriguez
Machine Operator/ Production Batcher AA at Illes foodsMachine Operator/ Production Batcher AA at Illes foods
David EickhoffDavid Eickhoff
Meat, Seafood and Deli Customer Service at Fry's Food StoresMeat, Seafood and Deli Customer Service at Fry's Food Stores