Melody Rodriquez

•Processed medical claims with precision and ensured timely billing

•processed and posted insurance payments

•processed and posted patient payments

•reviewed patient accounts and followed up with insurance companies regarding denials

•managed and prepared Daily Cash and check deposits

•knowledge with medical coding and ICD 10 codes

•knowledge with Imagine billing software and MSI Padadox

• Greeted patients and provided them with assistance.
• Verified all patient information and insurance is up to date.
• Answered and directed incoming calls using multi-line telephone system.
• Scheduled and confirmed appointments, managing a complex calendar for multiple providers.
• Performed data entry tasks into various computer systems accurately and promptly.
• Assisted with special projects assigned by management when required.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Extensive knowledge in HMO and PPO insurance plans.
• Checked insurance eligibility and authorization status.
• Requested authorizations for HMO insurance plans.
• Provided assistance in scheduling patients for surgery.
• Assisted with pre-operative preparation, such as obtaining insurance authorizations, lab work, and scheduling appointments for all clearances required.

• Monitored the quality of products, ensuring they met established standards.
• Maintained records of all inventory items in order to track usage and replenish stock as needed.
• Ordered ingredients as needed from approved vendors in order to meet customer demand.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Monitored employee attendance records, timekeeping, and payroll information.
• Opened and closed the restaurant and prepared daily bank deposits.