Melody Sidberry
New York,NY
Summary
Proactive healthcare administrative specialist with long-term experience managing inpatient front desk. patient files, phone communication, and multidisciplinary team support. Strong attention to detail and clear communication help support efficient patient flow and organized unit operations. Experienced Business Associate with expertise in electronic records management, patient file organization, and appointment scheduling. Supports patient care coordination and administrative efficiency while maintaining accurate, accessible records.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Business Associate
Mount Sinai Health System
New York, New York
12.1997 - 08.2021
- Created and managed patient files in electronic medical records to ensure accurate and accessible patient information.
- Answered phone and directed messages to patients, families, and multidisciplinary team to facilitate communication and care coordination.
- Provided clerical support to multidisciplinary team, enhancing efficiency during daily unit operations.
- Scheduled follow-up appointments and completed discharge charts.
Education
Medical Assistance Certification
1199 NBF Training And Upgrade Fund
New York, NY06-1996
Some College (No Degree) - Human Relation
Cuny School For Professional Studies
New York, NYSkills
- Electronic records management
- Patient file management
- Appointment scheduling
- Patient care coordination
- Discharge coordination
- Clerical support
- Administrative support
Certification
- Mental Health First Aid Ceritfied
Affiliations
- Volunteer - Kairos Outside NYC Prison Ministry
- Volunteer - Women of Purpose
Timeline
Business Associate
Mount Sinai Health System
12.1997 - 08.2021
Medical Assistance Certification
1199 NBF Training And Upgrade Fund
Some College (No Degree) - Human Relation
Cuny School For Professional Studies