Melody Waltman
Hattiesburg,MS
Summary
Dynamic and customer-focused professional with a strong work ethic and proven success at Olive Garden. Skilled in POS operation and team member support, I excel at building lasting relationships and enhancing customer experiences. Committed to quality control and adept at solving challenges, ensuring satisfaction in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
09.2024 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Associate
Hibbetts Sports
02.2024 - 01.2025
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Host
Tortilla Soup
06.2023 - 01.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Copiah-Lincoln Community College
Wesson, MSHigh School Diploma -
Wesson Attendance Center
Wesson, MS05-2024
Skills
- Team member support
- Check payment processing
- Quality control
- Strong work ethic
- POS operation
- Point-of-sale system
Timeline
Server
Olive Garden
09.2024 - Current
Sales Associate
Hibbetts Sports
02.2024 - 01.2025
Host
Tortilla Soup
06.2023 - 01.2024
High School Diploma -
Copiah-Lincoln Community College
High School Diploma -
Wesson Attendance Center
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Rutherford SmithRutherford Smith
Head Prep Cook at Olive Garden RestaurantHead Prep Cook at Olive Garden Restaurant
Justin AllenJustin Allen
Server, Delivery Specialist, and Certified Trainer at Olive GardenServer, Delivery Specialist, and Certified Trainer at Olive Garden
William CoatesWilliam Coates
Server at Olive GardenServer at Olive Garden
Rushton ByrdRushton Byrd
Nothing Bundt Cakes at Lawrence MyersNothing Bundt Cakes at Lawrence Myers