Melody Ward
Sherwood,OH
Summary
Dynamic and engaging professional with a proven track record at Bamboo Sushi, adept at delivering exceptional customer service and managing tasks efficiently. Excelled in creating memorable guest experiences and fostering a positive dining atmosphere. Skilled in cash handling and guest engagement, demonstrating a strong work ethic and the ability to inspire and educate in diverse roles.
Overview
7
7
years of professional experience
Work History
Server
Bamboo Sushi
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Yoga Instructor
Lifetime Fitness
12.2023 - 04.2024
- Improved students'' overall well-being through meditation and mindfulness practices in each class session.
- Explained different yoga styles and poses to students.
- Inspired personal growth among students by challenging them to step outside their comfort zones while offering support in achieving their individual goals.
- Promoted physical fitness with dynamic sequencing of asanas designed to challenge and inspire students of all levels.
Hostess, Expo, Barback, Server
La Provence
01.2022 - 11.2023
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Hostess
Red Robin
06.2021 - 12.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Dance Teacher
Webby Dance Company
01.2019 - 11.2020
- Organized and led rehearsals for successful school performances, showcasing students'' talents and hard work.
- Enhanced student performance by implementing creative and engaging dance routines.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
- Motivated and encouraged students to practice dance routines to work toward set goals.
Dance Teacher
Instruments Ballet Academy
01.2018 - 12.2018
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Bamboo Sushi
04.2024 - Current
Yoga Instructor
Lifetime Fitness
12.2023 - 04.2024
Hostess, Expo, Barback, Server
La Provence
01.2022 - 11.2023
Hostess
Red Robin
06.2021 - 12.2021
Dance Teacher
Webby Dance Company
01.2019 - 11.2020
Dance Teacher
Instruments Ballet Academy
01.2018 - 12.2018
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