Melody Watson
Allen,TX
Summary
I am an experienced supervisor in food preparation and serving with a background in overseeing fast-paced kitchen and dining operations. Skilled in staff training, inventory counts, and ensuring compliance with health and safety regulations. I upheld service delivery excellence through effective team leadership and workflow optimization. Successfully enhancing customer satisfaction by improving processes for quicker and more efficient service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Dunkin'
McKinney, Texas
08.2024 - Current
- Coached new baristas on drink preparation and customer service standards to ensure consistent quality.
- Maintained cleanliness and organization of the service area and equipment.
- Delivered outstanding customer service by promptly addressing inquiries and effectively resolving issues.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed store closing procedures, including cash counting, restocking shelves, and maintaining cleanliness.
- Checked temperatures of freezers, refrigerators, and heating equipment.
Food Service Worker
Freebirds World Burrito
Allen, TX
08.2023 - 11.2023
- Collaborated with team members to ensure timely food service delivery.
- Monitored food safety standards during preparation and storage processes.
- Served meals to customers in a friendly and courteous manner.
- Organized take-out orders for customers who requested them.
- Rotated inventory to reduce waste and optimize freshness.
Fruit Preparer/Arranger
1-800-Flowers
Allen, TX
07.2022 - 05.2023
- Designed aesthetically pleasing fruit baskets using a variety of colors and shapes to attract customers.
- Prepared fresh fruit for arrangements and gift baskets, enhancing visual appeal and freshness.
- Trained new staff on fruit preparation techniques, improving consistency and quality of arrangements.
- Maintained cleanliness and organization of workstations and tools.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Assisted with the purchase of fruits and vegetables for in-store supply.
Education
High School Diploma -
Allen High School
Allen, TX05-2025
Skills
- Beverage preparation
- Sanitation practices
- Staff training
- Customer service
- Team collaboration
- Conflict resolution
Certification
Food Handlers Card
Timeline
Barista Shift Supervisor
Dunkin'
08.2024 - Current
Food Service Worker
Freebirds World Burrito
08.2023 - 11.2023
Fruit Preparer/Arranger
1-800-Flowers
07.2022 - 05.2023
High School Diploma -
Allen High School