Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Melody Wood

San Antonio,TX

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Charming Charlie
Puyallup, WA
08.2017 - 12.2017
  • Provided a positive customer experience with fair, friendly, and courteous service. Helped customers locate products and processed returns. Resolved customer issues and answered questions regarding sizing, accessories and product recommendations. Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases. Maintained checkout operations by following policies and procedures and reported needed changes.

Sales Associate

Army And Air Force Exchange Services
Tacoma, WA
09.2015 - 07.2016
  • Engaged with customers to effectively build rapport and lasting relationships. Solved customer challenges by offering relevant products and services. Restocked and organized merchandise. Collected payments by accepting cash, check or charge payments from customers and made change for cash customers. Mentored new team members on POS system operation, customer service strategies and sales goals. Maintained current knowledge of store promotions and highlighted sales to customers.

Head Cashier

Grady's Bbq
San Antonio, TX
03.2014 - 07.2015
  • Performed store opening and prepared for daily operations. Trained and mentored new cashiers on POS system operation, customer service strategies and sales goals. Provided positive first impressions to welcome existing, new and potential customers. Oversaw weekly and seasonal merchandising and signage changes to promote specific products. Assisted customers by answering questions and fulfilling requests. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Responded to customer inquiries and resolved complaints.


Education

High School Diploma -

Oliver Wendell Holmes High School
San Antonio, TX
06.2013

Skills

  • Social Skills
  • Problem Solving
  • Time Management
  • Conflict resolution
  • Adaptability
  • Product Knowledge

Timeline

Sales Associate

Charming Charlie
08.2017 - 12.2017

Sales Associate

Army And Air Force Exchange Services
09.2015 - 07.2016

Head Cashier

Grady's Bbq
03.2014 - 07.2015

High School Diploma -

Oliver Wendell Holmes High School

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Melody Wood