Summary
Overview
Work History
Education
Skills
Timeline
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Melody Wyatt

Riverdale,GA

Summary

Accomplished Travel Center General Manager at Travel Centers of America, adept in operations and fuel management, with a proven track record of boosting revenue through strategic trend analysis. Excelled in fostering a safe, inclusive environment, enhancing customer satisfaction, and leading a diverse team towards professional growth. Demonstrates exceptional team leadership and operational efficiency, contributing to significant business success.

Overview

24
24
years of professional experience

Work History

Travel Center General Manager

Travel Centers of America
11.2003 - Current
  • Analyzed sales data to identify trends and capitalize on business opportunities, ultimately boosting overall revenue.
  • Ensured compliance with all safety regulations and health codes within the facility, maintaining a safe environment for both staff and customers alike.
  • Oversaw daily financial transactions, ensuring accurate accounting records and strict adherence to company policies.
  • Fostered a positive, inclusive work environment that supported employee satisfaction and ultimately contributed to low turnover rates.
  • Managed a diverse team of employees, providing ongoing training and development opportunities for professional growth.
  • Collaborated closely with upper management on strategic planning initiatives aimed at long-term business growth and success.
  • Optimized employee scheduling for peak periods, effectively balancing staffing needs with budgetary constraints.
  • Enhanced customer satisfaction by implementing efficient operational processes and maintaining a clean, welcoming travel center environment.

Receptionist

Merritt Group
04.2001 - 10.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Education

GED -

Tri-Cities High School
Atlanta, GA

Skills

  • Operations management
  • Fuel management
  • Team leadership

Timeline

Travel Center General Manager

Travel Centers of America
11.2003 - Current

Receptionist

Merritt Group
04.2001 - 10.2003

GED -

Tri-Cities High School

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Melody Wyatt