Melody Zikursh
Naples
Summary
Dynamic Program Specialist with Collier County Parks and Recreation, skilled in program management and performance assessments. Enhanced program effectiveness through data analysis and strategic recommendations, fostering strong partnerships for resource acquisition. Proven ability in staff development and optimizing childcare programs, driving impactful results and elevating service delivery standards.
Overview
14
14
years of professional experience
Work History
Program Specialist
Collier County Parks and Recreation
08.2011 - Current
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Developed, coordinated and administered Childcare programs.
- Built strong relationships with external partners to secure resources and support necessary for program success.
Education
Florida Child Care Professional Certificate - Education
Lorenzo Walker Institute of Technology
Naples FL06-2003
Skills
- Skill development
- Group and individual instruction
- Performance assessments
- Skill building
- Office administration
- Program management
- Report preparation
- Project coordination
- Program optimization
- Staff development
- Standard operating procedures
- Team oversight
Timeline
Program Specialist
Collier County Parks and Recreation
08.2011 - Current
Florida Child Care Professional Certificate - Education
Lorenzo Walker Institute of Technology
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