MELQUIADES CRUZ
Bradenton,FL
Summary
Dynamic, results-driven professional with a robust background in customer service and business management, consistently delivering exceptional client experiences and fostering business growth. Adept at strategic decision-making and operational management, with a proven track record of defusing escalating situations and enhancing team collaboration. Highly adaptable to evolving business environments, demonstrating a high-energy approach to achieving tasks and goals with precision. Committed to continuous learning and development, bringing ambition and trainability to every opportunity.
Overview
15
15
years of professional experience
Work History
Business Owner
Gold Tide Construction Llc
Bradenton, FL
03.2023 - Current
- Developed and implemented operational strategies to enhance project efficiency.
- Coordinated construction schedules and resource allocation for multiple projects.
- Managed client relationships and ensured high levels of customer satisfaction.
- Oversaw budgeting, forecasting, and financial planning for business operations.
Superintendent
Murray Homes Inc
Sarasota, FL
05.2024 - 05.2026
- Enhanced project scheduling processes to optimize resource allocation and minimize downtime.
- Cultivated robust client relationships by promptly addressing concerns and ensuring satisfaction.
- Executed regular site inspections to identify improvement opportunities and implement corrective actions.
- Oversaw budget allocations to ensure projects adhered to financial constraints while meeting objectives.
Superintendent
Sarasota Remodeling and Design
Sarasota, FL
03.2022 - 03.2024
- Oversaw daily operations, ensuring project timelines and quality standards were consistently met.
- Coordinated with subcontractors to facilitate smooth workflow and timely completion of remodeling projects.
- Implemented safety protocols, enhancing site safety and compliance with industry regulations.
- Mentored junior staff, fostering professional development and improving overall team performance.
Lead Carpenter
Affordable Handyman
Orlando, FL
06.2020 - 03.2022
- Supervised team of carpenters to ensure project completion within deadlines.
- Developed and implemented efficient workflows to enhance productivity on job sites.
- Trained apprentices in carpentry techniques, safety protocols, and tool handling.
- Conducted quality inspections of completed work to maintain high standards.
Concrete Foreman
Montana Tile
Christmas, FL
04.2018 - 06.2020
- Supervised concrete placement operations, ensuring adherence to project specifications and safety standards.
- Coordinated daily work schedules for crew members, optimizing productivity and resource allocation.
- Trained and mentored junior staff in proper concrete handling techniques and safety practices.
- Conducted regular site inspections to assess quality control and compliance with construction regulations.
Quality Control Inspector
Old Castle Modular Pods
Orlando, FL
05.2016 - 04.2018
- Led comprehensive inspections of materials and finished products to ensure adherence to quality standards.
- Analyzed production processes to identify non-conformities and recommended corrective actions to enhance quality control.
- Partnered with production teams to enhance operational efficiency and reduce resource waste.
Carpenter
One of a Kind Carpenter Inc
Celebration, FL
12.2013 - 05.2016
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Resolved construction challenges through innovative problem-solving techniques.
Kitchen Manager
Chipotle
Kissimmee, FL
02.2012 - 12.2013
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent checks of the line.
- Resolved customer concerns with food preparation in a timely manner.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Effectively listened to, understood and clarified guest concerns and issues.
- Ensured meats were properly cut in a timely manner.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Received, inspected and logged all products for accuracy of shipment, temperature and quality.
Painter
Westgate Vacation Villas
Kissimmee, FL
07.2011 - 03.2012
- Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags.
- Moved painted items to drying racks and finished coated surfaces by baking painted items in an oven.
- Minimized disruption of client space and thoroughly cleaned up after the completion of each job.
- Obtained proper dimensions and finish specifications from blueprints, sketches and verbal instructions.
- Painted surfaces using brushes, spray guns and paint rollers.
- Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
- Operated power and hand tools in a safe and effective manner.
- Taped around windows and fixtures prior to painting walls.
- Painted indoor areas such as hallways, bathrooms and lobbies.
- Protected all surfaces with drop cloths prior to and during painting.
- Repaired defects in walls including holes and scrapes.
Education
High School Diploma -
liberty high school
Kissimmee, FL2011
Skills
- Spanish fluency
- Problem solving
- Customer relations
- Quality assurance
- Negotiation and persuasion
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Work Planning and Prioritization
- Employee training
- Team collaboration and leadership
- Project management
Languages
Spanish
Native or Bilingual
Timeline
Superintendent
Murray Homes Inc
05.2024 - 05.2026
Business Owner
Gold Tide Construction Llc
03.2023 - Current
Superintendent
Sarasota Remodeling and Design
03.2022 - 03.2024
Lead Carpenter
Affordable Handyman
06.2020 - 03.2022
Concrete Foreman
Montana Tile
04.2018 - 06.2020
Quality Control Inspector
Old Castle Modular Pods
05.2016 - 04.2018
Carpenter
One of a Kind Carpenter Inc
12.2013 - 05.2016
Kitchen Manager
Chipotle
02.2012 - 12.2013
Painter
Westgate Vacation Villas
07.2011 - 03.2012
High School Diploma -
liberty high school