Melsy Ballesteros
New Orleans,LA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Two Chicks Cafe
New Orleans, LA
11.2017 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Oyster Bar Area & Food Runner
Daisy Dukes Restaurant
New Orleans, Louisiana
05.2016 - 11.2017
- Helped prepare mixed drinks using proper measurements and techniques.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
Education
High School Diploma -
Bethel Evangelical Institute
Honduras11-2012
Some College (No Degree) - Graphic Design
CEUTEC
La Ceiba, HondurasSkills
- Table Bussing
- Food Running
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Order Management
Certification
- Certificate of Completion AACEA
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Server
Two Chicks Cafe
11.2017 - Current
Oyster Bar Area & Food Runner
Daisy Dukes Restaurant
05.2016 - 11.2017
High School Diploma -
Bethel Evangelical Institute
Some College (No Degree) - Graphic Design
CEUTEC
- Certificate of Completion AACEA
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