Melvely Hernandez
Lindenhurst,NY
Summary
Ambitious and adaptable college student majoring in Economics, seeking entry-level opportunities across various industries to gain hands-on experience, build transferable skills, and expand professional knowledge. Strong interest in roles involving problem-solving, teamwork, communication, and customer interaction, with a willingness to learn and grow in diverse environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Lindenhurst, USA
09.2022 - Current
- Supervise team members during shifts to ensure efficient and timely customer service
- Manage store operations, including cash handling, inventory, and opening/closing procedures
- Train new employees on company policies, customer interaction, and POS system
- Maintain a clean and organized work environment to uphold health and safety standards
- Resolve customer concerns with professionalism, contributing to customer satisfaction and repeat business
Education
B.A. - Economics
Stony Brook University
Stony Brook, NY06.2026
Skills
- Bilingual in English and Spanish
- Time management
- Team collaboration
- Stress management
- Customer service
- Creative problem solving
Languages
Spanish
Native/ Bilingual
Volunteer Experience
Children's Ministry & Registration Volunteer
Local Church – Lindenhurst, NY | Jan 2021 – Present
- Supervise and engage children during church services, programs, and special events
- Assist with lesson planning and preparation of age-appropriate educational activities
- Manage family registration, check-in procedures, and visitor onboarding
- Maintain a safe, welcoming, and organized environment for children and parents
Timeline
Shift Leader
Dunkin' Donuts
09.2022 - Current
B.A. - Economics
Stony Brook University