Melvin Erickson
Chattanooga,TN
Summary
Hardworking and enthusiastic. Currently working towards getting an online business degree. Dedicated and committed to becoming a dependable and valuable team member.
Overview
2
2
years of professional experience
Work History
Phone Interviewer
Wilkins Research Services, LLC
06.2022 - 11.2023
- Handled customer calls with a positive attitude and provided accurate and unbiased information when collecting surveys Answered phone calls, responded to patient inquiries, and routed calls to the appropriate staff or focus groups when applicable Engaged in focus groups for individual surveys that required specific groups of participants
Floor Supervisor
Wilkins Research Services, LLC
11.2022 - 08.2023
- Monitored employee performance and provided feedback to ensure that all clients were treated with respect and surveys were completed without interviewer bias Developed and maintained a positive and productive working environment for interviewers Resolved customer complaints and disputes in a timely and professional manner
Sales Associate
Pet Supplies Plus
10.2021 - 01.2022
- Developed strong customer relationships that resulted in increase in repeat business Kept a safe and clean environment for pets, including regular cleaning and disinfection of pet areas Ensured pet identification tags were up to date and correctly attached to individual enclosures
Education
GED -
Northport High School
Skills
- LANGUAGES
- SKILLS
- Sales (3 years)
- Customer service (2 years)
- Project planning (2 years)
- Call center (1 year)
- Communication skills
- Computer skills
- Technical Support
- Operating Systems
Additional Information
- PERSONAL INFORMATION Address: , , Nationality: Driving License: Hobbies:
Timeline
Floor Supervisor
Wilkins Research Services, LLC
11.2022 - 08.2023
Phone Interviewer
Wilkins Research Services, LLC
06.2022 - 11.2023
Sales Associate
Pet Supplies Plus
10.2021 - 01.2022
GED -
Northport High School
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