Summary
Overview
Work History
Education
Skills
Additional work experience
Additional Information
Timeline
OperationsManager

Melvin Goins

Green,IN

Summary

Seasoned, Motivated and talented leader with over 20 years of Leadership experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams and minds while improving processes and experiences. Bringing solid understanding of individual needs and trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic planning based on individual case by case bases.

Overview

20
20
years of professional experience

Work History

Operations Manager

Best Buy
09.2003 - 06.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Inventory Merchandising Supervisor

Best Buy
  • Facilitated resolution of vendor disputes and discrepancies.
  • Cultivated strong relationships with multiple vendors, like Samsung, Sony, Microsoft and apple, to maintain and improve levels of customer service.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Completed monthly profit and loss performance reports along with multiple big box store audits to remain in compliance with company SOP.

Merchandise Supervisor

Best Buy
  • Trained, mentored and oversaw team members to drive performance and sales excellence.
  • Reorganized displays to match updated planograms.
  • Upheld company merchandise standards with all displays and promotions.
  • Established clear sales goals and motivated staff to meet objectives.
  • Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.

Operations Supervisor

Best Buy
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Education

Bachelor Of Arts - Telecommunications

Indiana University Bloomington
Bloomington, IN
05.2003

Business Administration And Management

Ohio State University
Columbus, OH

Associate In Electronics Engineering Technology - Quality Control Engineering

James Rhodes State College
Lima Ohio

Skills

  • Employee Counseling
  • Customer Relationship Management
  • Employee Performance Evaluations
  • Proper Staffing
  • Personnel Scheduling
  • Community Organization
  • Positive Personnel Engagement
  • Meeting Coordination and Support
  • Video Editing Software
  • Photography and Videography

Additional work experience

  • Procter & Gamble: Quality Control Engineer
  • Contract Electrician

Additional Information

  • Youth soccer coach
  • Youth basketball coach

Timeline

Operations Manager

Best Buy
09.2003 - 06.2023

Inventory Merchandising Supervisor

Best Buy

Merchandise Supervisor

Best Buy

Operations Supervisor

Best Buy

Bachelor Of Arts - Telecommunications

Indiana University Bloomington

Business Administration And Management

Ohio State University

Associate In Electronics Engineering Technology - Quality Control Engineering

James Rhodes State College

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Melvin Goins