Summary
Overview
Work History
Education
Skills
Timeline
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Melvin Minard Jr

Boston,MA

Summary

Dynamic Transit Ambassador with a proven track record at Block by Block, excelling in passenger assistance and safety awareness. Recognized for enhancing operational efficiency through effective communication and active listening. Committed to fostering a secure environment while ensuring seamless transitions for travelers, showcasing reliability and teamwork in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Transit Ambassador

Block by Block
Boston, MA
10.2023 - Current
  • Supported smooth route transitions through clear communication between drivers, dispatchers, and other team members involved in operations.
  • Adapted quickly to changing conditions such as service delays or reroutes, ensuring passengers remained informed and updated on their travel options.
  • Streamlined the boarding process for smoother operations by assisting passengers with fare payment and route guidance.
  • Actively monitored station platforms for potential hazards or areas requiring maintenance attention, resulting in safer environments for all users.

Security

Dana-Farber
Boston, MA
07.2021 - 03.2023
  • Monitored areas for security issues and safety hazards.
  • Operated security console equipment to monitor and control access.

Cashier

Dollar Tree Distribution Center
Brighton, MA
06.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Brighton High School
Brighton, MA
07.2019

Skills

  • Patience and tolerance
  • Safety awareness
  • Passenger assistance
  • Teamwork
  • Customer service
  • Reliability
  • Understanding customer needs
  • Active listening

Timeline

Transit Ambassador

Block by Block
10.2023 - Current

Security

Dana-Farber
07.2021 - 03.2023

Cashier

Dollar Tree Distribution Center
06.2019 - 01.2020

Brighton High School
Melvin Minard Jr