Melvin Molina
Hartsdale,NY
Summary
Intuitive, resourceful, and client-orientated BMW Product Specialist/Genius with experience eager for new opportunities to learn and to become more involved within the company. Adept in enhancing customer engagement and retention through expert product knowledge and bilingual communication skills. Have planned and assisted in Various events such as golf or dealership outings as well as Pride Events through the dealership. Certified BMW Genius (2022), renowned for elevating brand awareness and client satisfaction by leveraging adaptive learning and strategic marketing insights. Ready to help achieve company goals and look forward to doing so.
Professional business development professional prepared for high-impact roles. Skilled in identifying growth opportunities, building client relationships, and driving revenue. Strong focus on team collaboration and achieving goals, adapting to changing business needs. Proficient in sales strategies, market research, and customer relationship management, with results-driven approach.
Overview
8
8
years of professional experience
Work History
Business Development Representative
Pepe Auto Group
08.2025 - Current
- Cultivated relationships with sales people/clients to drive business opportunities and enhance client engagement.
- Developed targeted strategies for lead generation, resulting in increased pipeline growth and market penetration.
- Assisted with dealership events or outings i.e Golfing or marketing events.
- Ensured that client needs were being met or relay needs to their client advisors
- Collaborated with cross-functional teams to align sales initiatives with overall business objectives and improve operational efficiency.
- Analyzed market trends and competitor activity to inform strategic decision-making and identify areas for expansion.
Product Specialist/Genius
BMW Of Manhattan
01.2022 - 07.2025
- Conducted comprehensive vehicle workarounds to highlight key selling points and features tailored to each customer's preferences.
- Coordinated various events for dealership, outreach to clients via email, call or text. Handling/contracting vendors
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Maintained up-to-date knowledge on current inventory and upcoming releases, effectively communicating these details to clients.
- Adhered strictly to dealership policies and procedures regarding sales processes, documentation requirements .
- Experience in customizing and configuring vehicles with BMW Parts/Accessories pre and post-purchase.
Product Specialist/Genius
Fields BMW Winter Park
12.2020 - 01.2022
- Interim manager of product department.
- Trained and provided coaching to new team members.
- Worked closely with management on strategic planning efforts related to marketing campaigns, showroom layout improvements, and targeted client outreach.
- Collaborated with service department personnel to address customer concerns promptly, resulting in improved client satisfaction rates.
- Continuously expanded professional skills and knowledge through regular attendance at industry events, training workshops, and BMW-sponsored seminars.
Valet
Teph Seal Auto Appearance
03.2018 - 12.2020
- Maintained a professional demeanor while greeting guests and opening car doors within a timely manner, contributing to a positive first impression.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Resolved potential conflicts or issues by employing effective problem-solving techniques and leveraging strong interpersonal skills when interacting with guests.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
Education
Bachelor's - Criminal Justice
University of Central Florida
Orlando, FL05.2022
Associate of Arts - General Studies
Seminole State College of Florida
Oviedo, FL08.2020
High School Diploma -
Archbishop Stepinac High School
White Plains, NY05.2018
Skills
- Bilingual in English & Spanish
- Interpersonal Communication
- Budgeting
- Innovation & Critical Thinking
- Problem Solving
- Strong attention to detail
- Independent decision-making
- Product launch execution
- Effective organization
- Techinical Proficiency in [Google Workspace, MS Office, MS Word, Salesforce]
- Successful product launches
Timeline
Business Development Representative
Pepe Auto Group
08.2025 - Current
Product Specialist/Genius
BMW Of Manhattan
01.2022 - 07.2025
Product Specialist/Genius
Fields BMW Winter Park
12.2020 - 01.2022
Valet
Teph Seal Auto Appearance
03.2018 - 12.2020
Associate of Arts - General Studies
Seminole State College of Florida
High School Diploma -
Archbishop Stepinac High School
Bachelor's - Criminal Justice
University of Central Florida