Melvin Monterrosa
CHICAGO,IL
Summary
Excelled in resolving complex customer issues, enhancing satisfaction, and demonstrating proficiency in both verbal communication and technical tools. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
Work History
Customer Service Sales Representative
Home Depot
06.2023 - Current
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Took care of many duties including gathering delivery orders, restocking products in my department, and answering incoming customer calls to address any questions or concerns
Education
Finance
DePaul University
Chicago, IL05.2027
Skills
Language: Fluent speaking, reading, and writing (Spanish & English
Communication: Effective in Verbal Communication
Technology: Proficient in Excel, Microsoft Word, Google Drive
Awards
State Seal of Biliteracy
Timeline
Customer Service Sales Representative
Home Depot
06.2023 - Current
Finance
DePaul University
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