Melvin D. Morris
King George,VA
Summary
Dynamic leader with a proven track record at MDM Construction, excelling in customer relations and small business operations. Expert in building lasting relationships and enhancing customer satisfaction, demonstrated through repeat business and referrals. Skilled in verbal and written communication, ensuring projects are completed efficiently and to the highest standards. Achieved significant improvements in operational processes, directly impacting the bottom line.
Overview
19
19
years of professional experience
Work History
Owner
MDM Construction
10.2020 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Industrial Painter
USC
03.2016 - 07.2020
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using brushes, spray guns, and paint rollers.
Construction Supervisor
Chaneyenterprises
11.2010 - 03.2016
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Reported quality of performance on site to site construction managers.
- Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
Server
Chili's Restaurant
10.2005 - 10.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
GED -
McDonough High School
7165 Marshall Corner RoadSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
MDM Construction
10.2020 - Current
Industrial Painter
USC
03.2016 - 07.2020
Construction Supervisor
Chaneyenterprises
11.2010 - 03.2016
Server
Chili's Restaurant
10.2005 - 10.2010
GED -
McDonough High School
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