Melvin Thompkins
Huber Heights,OH
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
16
16
years of professional experience
Work History
Supervisor
Sheetz
Huber Heights , Ohio
01.2024 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Operator
Dhl
Union City , GA
11.2015 - 11.2022
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Ensured that all materials used were up to standard and free from defects.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Met deadlines for completion of assigned tasks efficiently and effectively.
Head Maintenance Technician
McDonald's Restaurant
Jacksonville , Florida
11.2011 - 08.2012
- Performed regular preventive maintenance on equipment and systems to minimize downtime.
- Diagnosed mechanical problems and determined necessary repairs.
- Inspected equipment regularly to identify and resolve issues in a timely manner.
- Trained new staff members on the use of machines, tools and other equipment.
- Repaired or replaced faulty components using hand tools, power tools and precision measuring instruments.
- Conducted tests after repair work was completed to ensure proper functioning of the system or machine.
- Ensured that all maintenance records were kept up-to-date with accurate information regarding inspections, repairs and replacements made.
- Monitored inventory levels of spare parts, lubricants, fluids. used for repairs or replacements.
- Completed detailed reports outlining the nature of each repair job performed as well as any follow-up actions taken afterwards.
- Responded promptly to emergency situations involving malfunctioning equipment or systems.
- Worked closely with engineering teams to troubleshoot complex problems related to machinery performance.
- Ordered parts, supplies and tools needed for maintenance activities.
Shift Manager
Wendy's
Jacksonville, FL
11.2008 - 11.2009
Education
GED -
Brevard Community College
Brevard FL.05-1995
Some College (No Degree) - Computer Science
North Florida Community College
Madison Florida Skills
- Data Analytics
- Strategic Planning
- Schedule development
- Staff Management
- Process Improvement
- Policy Enforcement
- Staff Discipline
- Goal-Oriented
Timeline
Supervisor
Sheetz
01.2024 - Current
Operator
Dhl
11.2015 - 11.2022
Head Maintenance Technician
McDonald's Restaurant
11.2011 - 08.2012
Shift Manager
Wendy's
11.2008 - 11.2009
GED -
Brevard Community College
Some College (No Degree) - Computer Science
North Florida Community College