Melvina Ferguson

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.

• Obtained client medical history, medication information, symptoms, and allergies.
• Collect and prepare laboratory specimen for testing and analysis
• perform EKG, blood draw,breathing treatment, suture removal,wound dressing,
• collect co-pay, INS verification, registration, answer phone call, schedule appointment, call in prescription,

Obtained patient medical history, vital sings, medication information, interpreter for spanish speaking patient, administer vaccine, EKG, blood draw, collection of specimen, suture removal, schedule appointment, referral,

• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Administer vaccine,EKG, blood draw, suture removal, breading treatment, ear irrigation, collection of specimen, interpreter for spanish patient