Mely'Anah Baez
Colorado Springs,CO
Summary
Customer-focused Receptionist with expertise in appointment scheduling and front desk operations. Enhances client experiences through effective communication and swift issue resolution. Builds strong client relationships and fosters a welcoming atmosphere, driving client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Beautiful Touch Spa
Colorado Springs, CO
01.2023 - 07.2026
- Greeted clients warmly and managed front desk operations efficiently.
- Scheduled appointments using spa management software with precision.
- Answered phone calls and provided information about services and products.
- Maintained a clean and organized reception area to enhance client experience.
- Assisted clients with check-ins and check-outs promptly and courteously.
- Handled client inquiries and resolved issues professionally and effectively.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, CO05-2026
Skills
- Front desk management
- Appointment scheduling
- Spa management software
- Customer service
- Client relationship building
- Reception area maintenance
- Problem solving
- Adaptability and flexibility
- Effective communication
Affiliations
- Athletic Manager of Basketball Team and Football Team of my High School Sand Creek for 4 years.
Timeline
Receptionist Administrator
Beautiful Touch Spa
01.2023 - 07.2026
High School Diploma -
Sand Creek High School