Mendie O'Reed
Bremen,OH
Summary
A Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding Specialist position. Ready to help team achieve company goals.
Meticulous applications of official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
26
26
years of professional experience
Work History
Patient Service Representative
Fairfield Internal Medicine (C.O.P.C)
09.2013 - 04.2023
- Built and maintained positive working relationships with patients and staff.
- Greeted and assisted patients with check-in.
- Entered patient demographic and insurance data into electronic medical record system.
- Delivered support to medical staff in completion of patient paperwork.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Took copayments and compiled daily financial records.
Patient Service Representative
Arbor View Family Medicine
03.2005 - 09.2013
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Patient Service Representative
Spectra Brace
11.2003 - 02.2005
- Recommended service improvements to minimize recurring patient issues and complaints.
- Built and maintained positive working relationships with patients and staff.
Patient Service Representative
Buckeye Sports/Orthopedics
04.1997 - 08.2002
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Balanced deposits and credit card payments each day.
- Responded to inquiries by directing calls to appropriate personnel.
- Managed patient registration process, confirming data accuracy and completeness.
Education
Diploma/Certification - Medical Billing & Coding
University of Cincinnati Clermont College
Batavia, OH07.2023
Certification - Medical Assisting
Fairfield Career Center
Carroll, OH09.1993
Skills
- Medical Billing & Coding
- Family Medicine
- Medical Transcription
- Patient Greeting
- Medical History Documentation
- Patient Registration
- Interpreting Physician Orders
- Appointment Scheduling
- Payment Calculation
- Reminder Calls
Timeline
Patient Service Representative
Fairfield Internal Medicine (C.O.P.C)
09.2013 - 04.2023
Patient Service Representative
Arbor View Family Medicine
03.2005 - 09.2013
Patient Service Representative
Spectra Brace
11.2003 - 02.2005
Patient Service Representative
Buckeye Sports/Orthopedics
04.1997 - 08.2002
Diploma/Certification - Medical Billing & Coding
University of Cincinnati Clermont College
Certification - Medical Assisting
Fairfield Career Center
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