Mendy Moyo
Starboard Cruise Services
Bulawayo Zimbabwe,NA
1
Language
1
Certification
12
years of professional experience
Professional with strong background in sales management, adept at driving sales and ensuring customer satisfaction. Skilled at team leadership, inventory control, and strategic planning. Known for adaptability, reliability, and results-driven approach. Strong interpersonal skills and customer-focused mindset.
Work History
Luxury Sales Specialist
4 Years 2 Months- Consistently exceeded sales targets by providing personalized luxury shopping experiences to all guests visiting the stores.
- Built and maintained strong customer relationships to foster brand loyalty and repeat business in the luxury retail sector.
- Managed inventory and ensured optimal product presentation to maintain the exclusive image of the luxury brand.
- Analyzed guest trends and customer feedback to refine sales strategies and improve overall store performance.
- Boosted event success and guest satisfaction by maintaining a guest satisfaction score above 80% and driving high attendance through direct and cross-promotion, resulting in 80% conversion into sales.
- Enhanced merchandising and operational standards by designing and maintaining high-impact visual displays that aligned with the luxury brand's exclusive image.
Sales and Distribution supervisor
7 Years 3 Months- Supervised the sales and distribution team to ensure efficient daily operations and achieve regional sales targets in Bulawayo.
- Coordinated logistics and delivery schedules to optimize product distribution and improve lead times.
- Coordinated logistics and delivery schedules to optimize product distribution and reduce lead times.
- Implemented inventory control measures to maintain stock accuracy and minimize shrinkage across outlets.
- Analyzed sales data and market trends to identify growth opportunities and adjust distribution strategies accordingly.
- Monitored team performance and conducted training workshops to strengthen sales techniques and product knowledge among sales and distribution staff.
- Established and maintained relationships with key suppliers and logistics partners to ensure timely delivery and quality control of products.
- Streamlined distribution processes to enhance delivery times and boost customer satisfaction in Bulawayo.
- Enhanced merchandising strategies to boost product visibility and sales. Created and organized visually appealing displays to attract customer attention and drive sales..
- Executed promotional campaigns with a focus on high-quality presentation in retail locations..
Education
Master of Commerce - Marketing Strategy
Bachelor of Commerce - Marketing Management
Skills
Sales management and strategy
Superior customer service
Inventory Control
Team Leadership
Training and Development
Visual Merchandising
Event Planning
Negotiating and Closing Sales
Delivery/ load management
Digital Marketing
Good Presentation skills
Operational Efficiency
New ship start up and launch Coordination
Luxury Brand Expertise
Strong negotiation skills
Effective problem solving
Exceptional communication
Certification
- Certificate in Digital Marketing
- STCW Certificates
Elementary First Aid
Fire prevention and Fire fighting
Personal Survival Techniques
Crowd management and passenger safety
Security awareness
Personal safety and social responsibility
Languages
English
Timeline
Luxury Sales Specialist
Starboard Cruise Services
08.2022 - CurrentRead More
Sales and Distribution supervisor
Delta Beverages (Coca cola Zimbabwe)
04.2015 - 07.2022Read More
Midlands State university
Master of Commerce from Marketing Strategy
Read More
Midlands State University
Bachelor of Commerce from Marketing Management
Read More
Personal Information
Nationality: Zimbabwean