Destin Wyatt
Las Vegas,NV
Summary
Seasoned Luxury Sales Representative with notable experience in high-end product sales, known for delivering exceptional customer service. Strengths include deep knowledge of luxury market trends and client retention strategy development. Previous roles saw significant improvement in customer satisfaction ratings and repeat business generation due to strategic upselling techniques and personalized service offerings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Luxury Sales Specialist
Self Employed Services
Dallas. TX, TX
05.2023 - Current
- sourced, marketed, and sold high-end luxury items, managing all aspects of sales and client relations
- built a loyal clientele through personalized service, networking, and market expertise
- leveraged social media and industry connections to drive sales and source rare pieces
- handled pricing, authentication, negotiations, and logistics with a focus on exclusivity and profitability
- Followed up with customers after purchase to ensure satisfaction was achieved.
- Replenished and arranged items to maintain appearance.
- Provided customers with detailed information on luxury items, including pricing and availability.
- Posed as models for advertising, artistic creation and display of goods.
Sales Floor Associate
TJ Maxx, TJX Companies
Las Vegas, Nevada
03.2024 - 05.2024
- Offloading shipments
- Dressing room
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Adhered to all company procedures when handling sensitive data such as credit card information.
- Organized store by returning merchandise to proper areas and restocked displays.
- Conducted periodic price checks for competitive pricing accuracy on the sales floor.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Operated cash register to process customer purchases accurately and efficiently.
- Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
- Participated in inventory management, conducting regular stock checks to prevent shortages.
- Recommended, selected and located merchandise based on customer desires.
Team Member
HTeaO
Carrollton, TX
01.2023 - 02.2023
- Identified needs of customers promptly and efficiently.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Followed health code regulations when handling food items safely.
- Filled and served various beverages for customers.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored temperature of refrigeration units to ensure proper storage conditions.
- Provided quality customer service with a friendly attitude.
- Rotated inventory to reduce waste and optimize freshness.
- Prepared workstations with ingredients and tools to increase efficiency.
- Performed opening side work duties including setting up dining area for guests arrival.
- Monitored temperatures of prepared food and cold-storage areas.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Operated POS terminals to input orders, split bills and calculate totals.
- Conducted daily inventory checks to ensure adequate product was available.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Campo Verde
Arlington, TX
05.2022 - 10.2022
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared checks, itemizing total meal costs and taxes.
Customer Service Representative
Chewy
Dallas, TX
02.2020 - 01.2021
- Handled incidents (including returns, reoccurring orders, and cancellations)
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Updated databases with new and modified customer data.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Supported sales team members to drive growth and development.
- Promoted available products and services to customers during service, account management and order calls.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Took special orders in person and over telephone, generating additional revenue every month.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Developed strong customer relationships to encourage repeat business.
- Collected deposits or payments and arranged for billing.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided top quality control and eliminated downtime to maximize revenue.
- Answered customer inquiries via phone, email, and chat.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Host
Crazee Crab
Arlington, TX
08.2018 - 03.2019
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Received and recorded patrons' dining reservations.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Provided customers with accurate wait times and monitored waiting list.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Took beverage orders and served drinks during peak meal times.
- Took reservations from patrons by phone or online.
Education
Freshman - Fashion Merchandising
Tarrant County College
Hurst, TX03.2025
High school diploma -
Coronado High School
Scottsdale, AZ05.2020
High school diploma -
Kennedale High School
Kennedale, TX11.2019
Skills
- Microsoft Windows
- Mac OS
- Operating Systems
- Microsoft Windows Server
- Sales
- Product sourcing
- Authentication
- Market research
- Trends Analysis
- Inventory management
- Networking
- Supplier relations
- Visual merchandising
- Adobe Photoshop
- Adobe Illustrator
- Help Desk
- Technical Support
- Cashiering
- Restaurant experience
- Food preparation
- Time management
- Customer service
- Client relationship management
- Adaptive selling
Certification
Customer Service, 09/18, 01/23
Personal Information
- Gender: She/Her
- Work Permit: Authorized to work in the US for any employer
Timeline
Sales Floor Associate
TJ Maxx, TJX Companies
03.2024 - 05.2024
Luxury Sales Specialist
Self Employed Services
05.2023 - Current
Team Member
HTeaO
01.2023 - 02.2023
Server
Campo Verde
05.2022 - 10.2022
Customer Service Representative
Chewy
02.2020 - 01.2021
Host
Crazee Crab
08.2018 - 03.2019
Freshman - Fashion Merchandising
Tarrant County College
High school diploma -
Coronado High School
High school diploma -
Kennedale High School