Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
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Meng Qian He

Honolulu,HI

Summary

As a college student, I am highly motivated and committed to achieving academic and professional success. I have a passion for learning and a strong desire to develop my skills and knowledge. Currently pursuing my degree in pre-nursing, I am eager to apply my education to real-world challenges and opportunities. With a proven ability to set and accomplish goals and a track record of working effectively both independently and as part of a team, I am dedicated to continuous improvement and excited about the possibilities that lie ahead in my academic and career journey.

Overview

2
2
years of professional experience

Work History

Host

Dining Innovation
12.2021 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Used cash registers and credit card machines to cash out customers.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Advised customers about special offerings and menu items to help drive sales.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Education

Bachelor of Science - Nursing

University of Hawaii At Manoa
Honolulu, HI
05.2027

High School Diploma -

President Theodore Roosevelt High School
Honolulu, HI
05.2022

Skills

  • Customer Service
  • Multilingual (Chinese and English)
  • Brand Loyalty
  • Work ethic
  • Self-motivation
  • Fine Motor Skills
  • Rapid and Adaptive
  • Effective cross-functional communicator
  • Proficient in using Google Workspace (formerly G Suite) applications
  • Proficient in using Apple products and services

Accomplishments

    Seal of Biliteracy

  • Chinese
  • Awarded in 2022
  • Issued by President Theodore Roosevelt High School
  • Pre-Med Association (2022)

  • Contributed to the organization's efforts to provide valuable resources and networking opportunities for aspiring healthcare professionals.
  • Participated in a variety of volunteer activities, including the Parkinson's Disease Walk and Salvation Army Thanksgiving volunteering.
  • Leo Club Member (2020-2021)

  • Developed strong teamwork, communication, and organizational skills while coordinating efforts with club members and partnering organizations.
  • Gained hands-on experience in customer service and sales by working at the concession stand at UH Manoa Stan Sheriff Center.
  • Financial Accuracy (2022-2023)

  • Demonstrated exceptional cash handling skills, maintaining a balanced cash drawer with precise money values and accurate documentation.
  • Utilized cash registers and credit card machines to process customer payments accurately and efficiently.
  • Team Collaboration and Training (2022-2023)

  • Provided comprehensive training to new hostesses on customer service best practices and restaurant policies, maintaining high service standards.
  • Worked closely with servers, food runners, and bussers to ensure a well-prepared and organized dining area, contributing to a positive overall experience.

Hobbies

Cross Stitching and Needlecraft

This hobby has not only provided a creative outlet but also improved my skills in plant care and enhanced my appreciation for the natural world. It underscores my dedication and ability to nurture and maintain living organisms.

Succulent Collection and Care

This hobby not only serves as a creative outlet but also enhances my problem-solving abilities, attention to detail, and patience. It reflects my dedication to mastering complex and intricate tasks and showcases my commitment to producing high-quality, handmade creations.

Badminton Enthusiast

This hobby not only keeps me physically active but also instills valuable life skills such as discipline, teamwork, and a competitive spirit. It reflects my commitment to a healthy and balanced lifestyle.

Beverage Crafting

This hobby provides an enjoyable and creative outlet, allowing me to experiment with flavors and presentation. It underscores my culinary skills, attention to detail, and adaptability in catering to diverse tastes and preferences.

Savvy Online Shopper

This hobby reflects my practical and budget-conscious approach to making purchases. It showcases my ability to find value in online marketplaces and make well-informed, cost-effective decisions.

Languages

Chinese (Mandarin)
English
Fujian Dialect

Timeline

Host

Dining Innovation
12.2021 - Current

Bachelor of Science - Nursing

University of Hawaii At Manoa

High School Diploma -

President Theodore Roosevelt High School
Meng Qian He