Alexa Martinez
Dunkin’ Donuts
Austin
2
Languages
1
Certification
4
years of professional experience
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Work History
Crew Member
4 Years- Delivered fast, friendly service in a fast-paced setting, prioritizing conflict resolution and order accuracy to ensure customer satisfaction.
- Collaborated with team members to manage workflow efficiently during rush hours, supporting smooth operations and timely service.
- Maintained attention to detail and cleanliness standards to ensure a welcoming and professional environment for guests.
Education
Bachelor of Arts - Health & Society in The College of Liberal Arts
GPA: 3.8
- Relevant Coursework: Human Resource and Development class
- Latinx Health Professional Organization Member
Multidisciplinary Arts Associates Degree - Multidisciplinary
- Dean's List Fall 2022 and Spring 2023
- Awarded National Hispanic Recognition Award 2024
- 4.0 GPA
- Ranked in Top 4.95% of class [5th]
Skills
Cash handling
Customer service
Time management
Conflict resolution
Multitasking and organization
Teamwork and collaboration
Adaptable Learner
Certification
- Stop The Bleed Certified
- Basic Life Support (BLS), American Heart Association (AHA)
- Microsoft Office Specialist (Word, Excel)
- Languages: Spanish (Fluent)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Dunkin’ Donuts
08.2022 - CurrentRead More
The University of Texas At Austin
Bachelor of Arts from Health & Society in The College of Liberal Arts
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El Paso Community College
Multidisciplinary Arts Associates Degree from Multidisciplinary
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