Meqedes Mesfin
Bakersfield,California
Summary
Results-driven sales lead with a proven record in enhancing customer satisfaction and team performance. Skilled in leadership, problem-solving, and staff training. Committed to driving operational excellence and achieving sales targets.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
Soma Intimates
Bakersfield, CA
10.2023 - Current
- Led team in daily sales operations, fostering customer service excellence.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Trained new staff on product knowledge and store procedures to enhance performance.
- Oversaw cash handling processes, maintaining register accuracy.
- Managed payroll processing for employees, ensuring on-time payments.
Sales Associate
Ross Dress for Less
Bakersfield, California
05.2021 - 07.2023
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Executed customer transactions efficiently and accurately to ensure positive checkout experience.
- Designed and arranged merchandise displays to improve store aesthetics and customer engagement.
Education
Some College (No Degree) - English Literature
Los Angeles Pierce College
Los Angeles08-2026
Skills
- Customer service
- Operations management
- Visual merchandising
- Payroll management
- Financial accuracy
- Team leadership
- Employee training
- Leadership and training
Timeline
Sales Lead Keyholder
Soma Intimates
10.2023 - Current
Sales Associate
Ross Dress for Less
05.2021 - 07.2023
Some College (No Degree) - English Literature
Los Angeles Pierce College