Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Merary Jimenez-Mejias

Fitchburg,MA

Summary

Passionate, hardworking and caring Recovery Support Specialist with 2 years experience. Successful at managing multiple priorities with a positive attitude. Always willing to be a team player to get the job done. Detail-oriented with strong organizational skills. Worked in the customer service industry for over 10 years and became skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner while maintaining an enthusiastic attitude in stressful environments.

Overview

2
2
years of professional experience

Work History

Recovery Support Specialist

Recovery Centers Of America
02.2022 - Current
  • Improved patient recovery rates by providing consistent support.
  • Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
  • Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
  • Provided support to clients with drug and alcohol abuse issues.
  • Facilitated groups as needed for as many as 40 patients.
  • Helped patients with daily schedules and recovery journey while in our care.
  • Advocated on the patients' behalf to assigned management team.

Education

Fitchburg High School
Fitchburg, MA

Skills

  • Effective Communication
  • Peer Support Expertise
  • Substance Abuse Knowledge
  • Active Listening
  • Group Facilitation
  • Documentation Abilities
  • Patient Advocacy
  • Problem-Solving Abilities
  • Customer Service
  • Organization
  • Attention to Detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Recovery Support Specialist

Recovery Centers Of America
02.2022 - Current

Fitchburg High School

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Merary Jimenez-Mejias