Mercades McGehee
Easy Tiger Bake Shop & Beer Garden
AUSTIN
1
Certification
5
years of professional experience
Assistant General Manager with more than four years of progressive leadership experience in high-volume hospitality environments. Proven ability to lead teams, improve operational efficiency, control costs, and deliver exceptional guest experiences. Experienced in inventory management, labor optimization, facilities management, and vendor relations. Passionate about building strong team culture and maintaining high standards of service.
Work History
Assistant General Manager
2 Years 10 Months- Oversee daily operations of a high-volume restaurant and bar while ensuring exceptional guest service and operational efficiency.
- Lead, coach, and develop front-of-house management and hourly team members to create a positive, high-performing workplace.
- Assist with budgeting, labor management, scheduling, and financial reporting to achieve business goals.
- Reduced bakery waste through enhanced product management and streamlined operational processes.
- Established strong vendor relationships, ensuring product quality, reliable deliveries, and cost-effective purchasing.
- Helped reduce bakery waste by improving product management and operational processes.
- Built strong vendor relationships to maintain product quality, reliable deliveries, and cost-effective purchasing.
- Train and mentor new managers on company standards, leadership, and operational procedures.
- Foster employee engagement and retention through coaching, recognition, and consistent communication.
- Fostered employee engagement and retention through coaching, recognition, and consistent communication initiatives.
Lead Bartender
1 Year 11 Months- Led bar operations during high-volume service while maintaining exceptional guest experiences.
- Managed liquor inventory, ordering, and cash accountability to ensure smooth bar operations.
- Trained new bartenders on service standards, beverage preparation, and responsible alcohol service.
- Assisted management with inventory counts and scheduling to enhance operational efficiency.
- Cultivated strong relationships with guests, driving repeat business and fostering positive customer experiences.
Lead Beertender
1 Year 10 Months- Supervised daily taproom operations, enhancing customer service in a craft beer-focused environment.
- Managed draft system quality, inventory, and product rotation, ensuring optimal product availability and presentation.
- Assisted with training new employees to uphold operational standards and foster a knowledgeable team.
- Supported special events and community engagement while creating an inviting guest experience.
Skills
Restaurant Operations
Leadership & Team Development
Hiring
Training & Coaching
Stock control
Beverage Cost Control
Food Cost & Waste Reduction
Labor Management & Scheduling
Vendor & Supplier Relations
Facilities Management
Guest Experience
Conflict Resolution
Health & Safety Compliance
Technical Skills
- Toast POS
- Restaurant365 (R365)
- BinWise
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Docs, Sheets, Drive, Gmail)
- Microsoft Teams
- Slack
- Scheduling Software
- Inventory & Cost Control Systems
Certification
- Texas Food Manager Certification
- TABC Certified
Timeline
Assistant General Manager
Easy Tiger Bake Shop & Beer Garden
10.2023 - CurrentRead More
Lead Bartender
Easy Tiger Bake Shop & Beer Garden
11.2021 - 10.2023Read More
Lead Beertender
WhichCraft Bottle Shop & Tap Room
11.2021 - 09.2023Read More