Mercedes Aspiazu
New York,NY
Summary
Highly-qualified Operations & Real Estate professional successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
15
15
years of professional experience
Work History
REF & Ops Manager
Forge Healthcare
White Plains , NY
03.2023 - Current
- Analyzed data from customer feedback surveys to identify opportunities for process optimization.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Collaborated with cross-functional teams to develop innovative solutions that improve operational flow and reduce errors or inefficiencies.
- Created and maintained key performance indicators to track operational efficiency and effectiveness.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Senior Preconstruction Coordinator
Tellepsen Builders
Houston, TX
10.2014 - 03.2023
- Reviewed and analyzed blueprints, specifications, and drawings to determine scope of work for projects.
- Conducted preconstruction meetings with design teams, subcontractors, and vendors to discuss project objectives and requirements.
- Provided support for complex issues related to software tools, applications and databases.
Assistant Facilities Manager
Kuehne + Nagel, Inc
Houston, TX
08.2009 - 10.2014
- Assisted in the development and implementation of facility policies and procedures.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Supervised staff members responsible for day-to-day operations of facilities.
Education
Bachelor of Arts - Operations Management
06-2024
Skills
- Organizational Management
- Workflow Optimization
- Performance Monitoring
- Health and Safety Compliance
- Labor Relations
- Bilingual -Spanish Native Language
Timeline
REF & Ops Manager - Forge Healthcare
03.2023 - Current
Senior Preconstruction Coordinator - Tellepsen Builders
10.2014 - 03.2023
Assistant Facilities Manager - Kuehne + Nagel, Inc
08.2009 - 10.2014
Queens College of The City University of New York - Bachelor of Arts, Operations Management