Mercedes Cassity
Better Life Caring Hands
Farmington Hills,MI
1
Language
14
years of professional experience
Compassionate Direct Care Worker with extensive experience at Better Life Caring Hands, skilled in patient care and progress documentation. Proven ability to foster independence and emotional support while ensuring safety and comfort. CPR certified and adaptable, I excel in maintaining high standards of care and promoting client well-being.
Work History
Direct Care Worker
2 Years 10 Months- Supported daily living activities, maintaining client dignity and comfort.
- Monitored client well-being and reported changes to supervising staff promptly.
- Assisted with meal preparation, medication reminders, and personal hygiene routines.
- Responded calmly to client needs, emergencies, and behavioral changes.
- Encouraged independence through compassionate guidance and consistent personal support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Remained alert to problems or health issues of clients and competently responded.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Maintained clean, safe living spaces while following health and safety procedures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored vital signs regularly to track patient health status, promptly reporting any changes or concerns to healthcare professionals.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted with daily living activities, running errands, and household chores.
Warehouse Worker
1 Year 4 Months- Operated scanners and handheld devices to pick, pack, and sort customer orders accurately.
- Loaded, unloaded, and staged shipments while maintaining safe material-handling practices.
- Inspected inventory and merchandise for damage, discrepancies, and labeling accuracy.
- Stowed incoming products in assigned locations to support organized, efficient fulfillment flow.
- Maintained clean work areas and followed safety procedures to reduce workplace hazards.
Direct Care Worker
1 Year 6 Months- Documented care activities accurately in required client records and logs.
- Collaborated with care team to follow individualized service plans.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Dietary Aide
13 Years 7 Months- Prepared meal trays according to resident diet orders and texture modifications.
- Delivered meals promptly and recorded intake for nursing staff.
- Verified dietary restrictions, allergies, and special requests before service.
- Sanitized carts, serving areas, and kitchen equipment to maintain infection control standards.
- Assisted with dishwashing, food prep, and stocking supplies for daily operations.
- Communicated resident concerns and meal preferences to dietary and nursing teams.
Education
High School Diploma
- [Number] GPA
High School Diploma
- Honor Roll [Semester and Year]
- [Number] GPA
Skills
Patient care
Medication administration
Reliability and punctuality
Meal preparation
CPR certified
Personal hygiene assistance
Progress documentation
Mobility assistance
Adaptive learning
Behavior redirection
Community activities
Direct patient care
Transportation
Adaptability and flexibility
Verbal and written communication
Healthcare
Personal care aide
Household cleaning
Fast learner
Picking and packing
Packaging and labeling
Cleaning and organizing
Heavy lifting
Self-motivated and disciplined
Problem-solving
Team collaboration
Languages
English
Timeline
Direct Care Worker
Better Life Caring Hands
01.2024 - CurrentRead More
Warehouse Worker
Amazon
05.2019 - 09.2020Read More
Direct Care Worker
Untied Horizon
06.2015 - 12.2016Read More
Dietary Aide
St. Mary's Nursing Home
04.2013 - 2014Read More
Dorsey College
High School Diploma
Read More
Finney
High School Diploma
Read More