Mercedes Cox
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and streamline operations through effective teamwork and problem-solving. Experienced in cash handling and inventory management, consistently delivering outstanding results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
Pooler, GA
03.2025 - Current
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Adapted quickly to changing restaurant environments, enhancing overall team efficiency.
Sales Associate
B and M Pools
Rincon, GA
01.2024 - 03.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
- Demonstrated product knowledge to educate customers on pool maintenance and equipment features.
- Processed sales transactions efficiently, utilizing point-of-sale systems to enhance customer experience.
Education
High School Diploma -
Penn Foster High School
Rincon, Georgia12-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Server
Texas Roadhouse
03.2025 - Current
Sales Associate
B and M Pools
01.2024 - 03.2025
High School Diploma -
Penn Foster High School