MERCEDES EAGLEBOY
Divide,CO
Summary
Reliable cash handling and customer service professional with experience in bookkeeping, reconciliation, transaction accuracy, and financial procedures. Known for professionalism, attention to detail, and maintaining customer trust. Seeking a position where accuracy, accountability, and customer service is essential.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Cage Cashier
Johnny Nolons / The Colorado Grande
Cripple Creek, CO
07.2024 - Current
- Process cash transactions accurately while maintaining accountability for funds.
- Performed bookkeeping, balanced cash, reconciled transaction records to maintain financial integrity.
- Count and verify funds, identify discrepancies, and resolve issues promptly.
- Delivered professional, friendly customer service, adhering to security and financial procedures.
- Handle sensitive financial information with accuracy, discretion, and attention to detail.
Electronics Production Associate
Goodwill
Woodland Park, CO
11.2022 - 03.2023
- Received, tested, cleaned, and organized electronics for sale, ensuring readiness for customers.
- Maintained accuracy and organization in inventory management, adhering to established procedures.
- Worked efficiently to uphold quality standards and attention to detail throughout production process.
Lead Cashier
Goodwill
Woodland Park, CO
04.2022 - 11.2022
- Processed customer purchases accurately using POS systems while providing friendly, efficient service.
- Assisted customers by answering questions and resolving concerns to enhance overall satisfaction.
- Supported cashiers with POS troubleshooting, ensuring accurate transactions and seamless service.
Resident Experience Professional / Technical Support
The Aspen Assisted Living
Woodland Park, CO
03.2019 - 10.2021
- Delivered personalized customer service with patience and attention to detail, enhancing resident satisfaction.
- Troubleshot and resolved computer, printer, network, and equipment issues, ensuring seamless operations.
- Facilitated clear communication with residents and staff to address and resolve technical questions and issues.
Education
Bachelor of Science - Graphic Design
The Art Institute
Denver, CO 05.2007 - 01.2012
Skills
- Cash Handling
- Transaction Accuracy
- Cash Management
- Bookkeeping & Reconciliation
- POS Systems
- Data Entry
- Microsoft Word & Excel
- Policy & Procedure Compliance
- Customer Service
- Customer Relations
- Problem Solving
- Confidentiality
Timeline
Cage Cashier
Johnny Nolons / The Colorado Grande
07.2024 - Current
Electronics Production Associate
Goodwill
11.2022 - 03.2023
Lead Cashier
Goodwill
04.2022 - 11.2022
Resident Experience Professional / Technical Support
The Aspen Assisted Living
03.2019 - 10.2021
Bachelor of Science - Graphic Design
The Art Institute
05.2007 - 01.2012