Mercedes Greene
Westland
Summary
Dynamic professional with a background in photography at MG Photography, excelling in client relations and digital editing. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Recognized for fostering strong relationships and delivering high-quality images under tight deadlines, showcasing both technical proficiency and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Photographer
MG Photography
08.2014 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Assistant Manager
Family Dollar
08.2012 - 07.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Patient Care Tech
Dorsey Schools
35005 W Michigan Ave, Wayne, MISkills
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Client relations
- Customer satisfaction measurement
Timeline
Photographer
MG Photography
08.2014 - Current
Assistant Manager
Family Dollar
08.2012 - 07.2014
Patient Care Tech
Dorsey Schools
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