Mercedes Hammond
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
Senior Property Manager
Farish Realty & Associates
03.2023 - Current
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
Supervisor/Party Host/Cashier
Thunderzone Family Entertainment Center
06.2019 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Cashier
Dickey's BBQ Pit
06.2018 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Alexander High School
Douglasville, GA05.2019
Skills
- Tenant Retention
- Lease Agreements Proficiency
- Budget Management Skills
- Knowledge of Vendor Management
- Time Management Skills
- Complex Problem-Solving
- Customer Service Excellence
- Multitasking in High Energy Situations
- Team Work Ethic
- Computer and Software Knowledge
- Manage the Day to Day Operations of 150 Rental Properties
- Maintenance Knowledge
Timeline
Senior Property Manager
Farish Realty & Associates
03.2023 - Current
Supervisor/Party Host/Cashier
Thunderzone Family Entertainment Center
06.2019 - 03.2023
Cashier
Dickey's BBQ Pit
06.2018 - 12.2020
High School Diploma -
Alexander High School
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