MERCEDES J. BARRON
Levittown
Summary
Proactive sales associate with a strong background in retail, proficient in inventory management, and exceptional interpersonal skills, eager to provide a positive shopping experience for cannabis enthusiasts.
Overview
1
1
year of professional experience
Work History
Patient Care Consultant
Beyond Hello
05.2025 - Current
- Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
- Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
- Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
- Promote a work environment that is positive, communicative, patient and/or customer-oriented
- Assist in verifying order deliveries for accuracy
- Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
- Ensure local and state cannabis regulations are properly enforced and upheld
- Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
- Maintenance of hard copy files as required
- Follow security measures and safety compliance procedures
Budtender/Sales Associate
Exotic Dreams Dispensary
08.2024 - 12.2024
- Provided exceptional customer service and product knowledge in a fast-paced retail environment
- Assisted customers in selecting products to meet their individual needs and preferences
- Maintained store cleanliness and organized displays to enhance the shopping experience
- Exercised willingness to learn about different marijuana strains, their effects, their flavors, etc. in order to provide a meaningful shopping experience
- Assisted in maintaining and preparing packages for shipments and deliveries
- Stocked shelves with new and popular marijuana products, equipment, accessories, and merchandise
- DC Dispensary dedicated to providing knowledgeable and excellent customer service for its cannabis enthusiasts.
Education
Forensic Psychology
Walden University
Minneapolis, MN, United States01.2016
Skills
- Sales Techniques
- Excellent Communication Skills
- Customer Service
- Cannabis Strains
- Organization
- Team Collaboration
- Compliance & Regulation Awareness
LANGUAGES
English
Native
STRENGTHS
- Verbal & Written Communication: Successfully communicate ideas, orders, and advice to colleagues and clients.
- Excellent Customer Service Skills: By providing high quality service, this ensures that our new and returning clientele are always satisfied with their purchases.
- Cannabis & Cannabis Accessory Knowledge: Willing to learn any and everything about cannabis, its accessories, strains, etc.
Timeline
Patient Care Consultant
Beyond Hello
05.2025 - Current
Budtender/Sales Associate
Exotic Dreams Dispensary
08.2024 - 12.2024
Forensic Psychology
Walden University